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Technical Program Manager, Sales

1 month ago

Los Angeles, California, United States Square Full time
Job Description

As a Technical Program Manager on the SAM Strategy team at Square, you will define and manage complex technical programs that drive the organization forward. You will identify opportunities, align with cross-functional stakeholders, pursue solutions while assessing trade-offs, and ensure the execution of programs to boost Square's growth.

Key Responsibilities
  • Deeply engage with our Sales & AM teams, embodying their day-to-day operational challenges and identifying issues that limit scalability across the organization.
  • Make sense of ambiguous problems, align on business strategy, define requirements, curate stakeholders, and drive the execution towards a concerted goal.
  • Work closely with business leaders and technical partners to translate business goals to technical requirements.
  • Manage the roadmap for your program(s) in collaboration with leadership and stakeholders.
  • Establish metrics to track the impact of your programs against broader goals.
  • Build relationships with teams within Sales & Account Management and our closest stakeholders within Customer Success, Automation, Marketing, and Product.
  • Develop and iterate end-to-end solutions and ensure on-time delivery that meets defined business goals and requirements.
Qualifications
  • 5+ years of experience in a program management, product management and/or strategy & operations role at a technology company.
  • Experience documenting cross-functional business and technical requirements (e.g. Product Request Docs, Business Requirement Docs).
  • Experience working with technical teams to build and deliver end-to-end programs with technical knowledge of the underlying platforms and technologies.
  • Experience segmenting and prioritizing large multi-quarter projects into pilots and future iterations.
  • Experience with Salesforce, Looker (Data-visualization equivalent) and Snowflake (SQL equivalent).
Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.