Technical Manager

2 days ago

Los Angeles, California, United States Food Safety Net Services Full time
Job Title: Technical Manager

At Food Safety Net Services, we are committed to delivering expert solutions and quality testing that our customers can trust. As a leading provider of laboratory testing, regulatory consulting, and certification & audit services, we are seeking a Technical Manager to join our team.

Job Summary

The Technical Manager will oversee quality systems and training as it applies to laboratory operations. This includes the application, evaluation, and training of approved microbiological/chemical techniques and methodologies used in the analysis of food products. The position is also responsible for ensuring compliance with the ISO / IEC 17025 guide for food testing laboratories.

Key Responsibilities
  • Implement and maintain quality systems in accordance with regulatory agency requirements, including ISO/IEC 17025, A2LA, FDA, and USDA.
  • Monitor quality control programs and ensure compliance to Quality Policies, Standard Operating Procedures, A2LA requirements, and ISO/IEC 17025 guidelines.
  • Perform internal audits as scheduled in the Internal Audit Program and as assigned by management, as well as external audits to identify opportunities for improvement in the quality system and training programs.
  • Manage the laboratory's Document Control System and facilitate implementation of policy and procedural updates.
  • Manage the laboratory's Corrective Action and Preventive Action (CAPA) system and technical client inquiries.
  • Coordinate and manage the laboratory's Proficiency Testing (PT) program.
  • Monitor the Laboratory Control Sample (LCS) Program and review the laboratory's Statistical Process Charts (SPC).
  • Manage the laboratory's Equipment Calibration and Verification program.
  • Monitor the laboratory's PT performance, assess training needs, administer technical and quality system training for new and current laboratory personnel according to FSNS standard operating procedures, and maintain training and competency records ensuring continuous improvement.
  • On-board new technologies relative to quality and training program development.
  • Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
  • Provide technical support to the laboratory and clients.
  • Manage work schedule to accommodate laboratory needs.
  • This position works closely as part of the Laboratory Management Team and has the authority to stop work and request sample resets as necessary.
  • Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team.
  • Responsible for the safety of oneself and others working within their area.
  • Responsible for the completion of required training.
  • Authorized for method verification.
Requirements
  • BS degree (or pursuing MS degree) in Microbiology, Chemistry, Food Science, Food Safety, or an applicable field required.
  • Ability to differentiate between colors is required.
  • 2-3 years of experience in a Microbiological or Chemistry testing laboratory required; food Microbiology/Chemistry preferred.
  • Training experience required.
  • Laboratory/technical auditing experience required.
  • ISO / IEC 17025 knowledge required.
Benefits
  • Progressive 401k Retirement Savings Plan.
  • Employer Paid Short-Term and Long-Term Disability, and Life Insurance.
  • Group Medical.
  • Tuition Reimbursement.
  • Flexible Spending Accounts.
  • Dental.
  • Paid Holidays and Time Off.

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