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Patient Access Coordinator
2 months ago
Join Our Team at Billings Clinic
At Billings Clinic, we pride ourselves on delivering exceptional healthcare services in a dynamic and supportive environment. Our organization is recognized for its outstanding quality of care and commitment to excellence, consistently ranking among the top hospitals globally.
About Us
Billings Clinic is a community-focused, not-for-profit health system led by physicians, employing over 4,700 individuals, including more than 550 healthcare providers. Our integrated structure includes a multi-specialty group practice and a comprehensive hospital, providing a wide range of medical services.
Your Role
As a Patient Access Coordinator, you will play a crucial role in facilitating patient access to our services. Your responsibilities will include:
- Welcoming patients and ensuring a smooth registration process by collecting essential demographic and insurance details.
- Scheduling and coordinating appointments, laboratory tests, and other ancillary services to optimize patient flow.
- Initiating co-payment collections in accordance with individual insurance requirements.
- Assisting patients with non-encounter based access needs and ensuring effective communication with clinical staff.
- Monitoring waiting areas to maintain a clean and organized environment, ensuring that patient wait times are minimized.
Essential Qualifications
To be successful in this role, candidates should possess:
- A high school diploma or equivalent; additional education in healthcare-related fields is preferred.
- At least one year of customer service experience, ideally in a healthcare setting.
- Experience in a medical-related field is advantageous.
Certification Requirements
Candidates must obtain Medical Assistant certification within 15 months of employment, with support provided by Billings Clinic. Additionally, Heart Saver CPR certification is required.
Why Billings Clinic?
We offer a comprehensive benefits package to all full-time employees, including medical, dental, and vision coverage, retirement plans, paid time off, and wellness programs. Our commitment to a supportive and inclusive workplace ensures that all employees are treated fairly and equitably.
Join us in making a difference in the lives of our patients and community.
