Customer Relations Coordinator
4 days ago
Company Overview:
Chris Vella State Farm Agent is a reputable insurance agency seeking a highly skilled Customer Care Representative/Vietnamese to join our team.
This individual must be able to speak and write in both English and Vietnamese, assisting our active Vietnamese-speaking client base and sales team.
We offer a dynamic work environment with opportunities for growth and development. The successful candidate will have excellent interpersonal and communication skills, enabling them to provide exceptional customer service and support the community we serve.
About the Role:
This is a challenging yet rewarding role that involves resolving customer inquiries, coordinating with other team members, and anticipating the needs of our clients.
The ideal candidate will be a motivated self-starter who thrives in a fast-paced environment and can communicate effectively in both English and Vietnamese.
Responsibilities:
- Managing customer inquiries and resolving issues
- Providing prompt and friendly customer service
- Maintaining accurate client records
- Assisting with customer retention strategies
- Coordinating with other departments to ensure customer satisfaction
Estimated Salary:$45,000 - $60,000 per year, depending on experience.
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