Frontline Customer Experience Coordinator

3 weeks ago


Orlando, Florida, United States Burlington Stores Full time

We are seeking a highly motivated and organized individual to fill the role of FRONTLINE CUSTOMER EXPERIENCE COORDINATOR at Burlington Stores.

In this role, you will be responsible for leading day-to-day customer service activities, developing and implementing strategies to improve customer satisfaction, and maintaining a positive work environment.

Key Responsibilities:
  • Lead day-to-day customer service activities and develop strategies to improve customer satisfaction.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods, and monitor schedule adherence.
Requirements:

This position requires a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include lifting and moving boxes weighing 40 lbs or more, as well as standing and walking for extended periods.

We offer a competitive wage of $14 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, including medical coverage, a 401(k) plan, paid time off, holidays, and sick time.

Burlington Stores is committed to providing training and development opportunities for our associates to grow with us.



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