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Operations Coordinator

2 months ago

Long Beach, California, United States TriCom Quest Full time
Job Summary

We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at TriCom Quest. As a Logistics Coordinator, you will be responsible for overseeing the inbound and outbound shipments, ensuring timely delivery, and maintaining excellent communication with our customers.

Key Responsibilities
  • Process inbound and outbound shipments to our wholesale customers and e-commerce orders
  • Ensure delivery delays are addressed and corrected promptly to maintain customer satisfaction
  • Work within our Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) to allocate, transfer, and process all order types
  • Communicate directly with our Customer Service Team to resolve any issues with orders
  • Ensure our same-day shipping promise to our customers is upheld
  • Coordinate with carriers, such as UPS and FedEx, to manage shipments and resolve any issues
  • Upload shipment tracking information in a timely manner
  • Manage reporting to verify all e-commerce orders have been fulfilled on time
  • Research and resolve any errors or issues delaying order fulfillment
  • Maintain excellent interdepartmental communication
  • Process all paperwork for logistics coordination and assist with any related duties
Requirements
  • Bachelor's Degree or working towards a degree
  • 1-2 years of logistics coordination experience, preferably with purchase orders and schedule tracking duties
  • Familiarity with shipments to large national retailers
  • Experience with ERP and WMS systems, as well as FedEx/UPS software
  • Strong organizational and problem-solving skills with keen attention to detail
  • Ability to work under pressure and meet tight deadlines
  • Able to communicate and work well in a team environment
  • Proficient in Microsoft Suites (Word/Excel)
Company Overview

TriCom Quest is a leading employment consultant industry provider, offering staffing services for employers and job seekers at various levels. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. We are committed to quality service, from the initial handshake to placement, and beyond.