Billing Operations Coordinator
4 days ago
We are seeking a highly skilled Billing Operations Coordinator to join our team. In this role, you will be responsible for preparing accurate customer invoices, reviewing and resolving delivery discrepancies, and ensuring case queue resolution within established SLA. You will also act as liaison between Finance and Client Services teams, collaborating with internal and external business partners to resolve escalations.
About SiriusXM
SiriusXM is a leading audio entertainment company in North America, with approximately 150 million listeners across paid and free tiers. Our critically-acclaimed programming encompasses music, sports, comedy, news, talk, live events, and podcasting.
Your Key Responsibilities:
- Prepare accurate billing requests for advertising campaigns.
- Review and understand 3rd party ad server impression reporting.
- Act as liaison between Finance and Client Services in resolving delivery discrepancies.
- Ensure case queue resolution within established SLA.
- Work with internal business partners to resolve escalations.
- Audit orders in Oracle EBS to ensure billing accuracy.
- Assist Credit & Collections team in researching delinquent accounts.
Requirements and Qualifications:
- Bachelor's degree in Business, Finance, and/or Accounting preferred.
- 2-3 years prior Billing experience required.
- Billing experience within a media company preferred.
- Strong understanding of workflow process.
- Excellent customer service skills and collaboration with internal and external business partners.
Estimated Salary: $70,000 - $90,000 per annum
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