Operations Billing Manager
3 days ago
Cargomatic is a dynamic company committed to finding innovative solutions for our customers' complex problems. Our people-driven approach enables employees at all levels to thrive in an environment of intellectual curiosity, where individuals are passionate about their work and support each other to achieve success.
Named one of the Built in Best Places to Work for 2023, we offer a range of benefits that support our employees' growth, well-being, and success. We're seeking a highly skilled Operations Billing Manager to lead our billing operations team and ensure accuracy, efficiency, and compliance with company policies and regulatory requirements.
About the Role
This is a key leadership position responsible for overseeing all aspects of our billing operations. The ideal candidate will possess strong leadership, strategic thinking, and excellent communication skills to collaborate effectively across departments. Key responsibilities include:
- Leadership & Management:
- Lead and manage the billing department, fostering high performance and employee engagement.
- Mentor and train billing staff, promoting continuous improvement and professional development.
- Billing Operations:
- Oversee the preparation and issuance of accurate and timely invoices.
- Ensure all billing activities comply with contract terms, company policies, and regulatory requirements.
- Develop and maintain robust billing systems, focusing on automation and integration with financial systems using EDI/RPA between Cargomatic and its subsidiaries and customers.
- Financial Management:
- Monitor billing metrics and KPIs to identify trends and drive improvements.
- Collaborate with finance to reconcile billing with accounts receivable, ensuring accuracy in financial reporting.
- Assist with budget preparation and financial forecasting for billing operations.
- Work closely with customer service and sales teams to promptly resolve billing disputes and inquiries.
- Maintain strong relationships with key clients, addressing billing concerns and ensuring high satisfaction.
- Project Management:
- Lead or participate in cross-functional projects to improve billing processes, systems, and technologies.
- Stay up-to-date with industry trends, recommending and implementing innovative billing solutions.
Requirements
To be successful in this role, you'll need:
- A Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- At least 7 years of experience in billing, finance, or accounting, with a minimum of 5 years in a managerial role.
- Experience in the logistics, transportation, or a related industry is highly desirable.
- Strong knowledge of billing systems, financial software, and database management.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Proven ability to lead and motivate teams, handling multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Experience with intercompany transactions is highly desirable.
- Advanced proficiency in Excel.
- Spanish proficiency is required.
- Trinium experience is highly preferable.
- Experience in a drayage environment will be prioritized.
Compensation
The estimated salary range for this role is $120,000 - $135,000 per year, depending on factors such as experience, skills, location, certifications, education, and other factors permitted by law. In addition to the base salary, this position may be eligible for performance-based incentives.
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