Client Services Director

7 days ago


Berwyn, Pennsylvania, United States State Street Corporation Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Front Office Services Manager. This is a critical role that requires strong leadership and technical skills to manage and maintain the production processing of multiple clients.

Key Responsibilities
  • Develop and implement risk management strategies to eliminate risk incidents and inadvertent data disclosures.
  • Lead internal and external audits, ensuring compliance with regulatory requirements.
  • Verify and enforce stringent procedures and controls to ensure accurate and timely completion of tasks.
  • Provide guidance and training to team members, including new hires and cross-training for existing staff.
  • Act as a subject matter expert, resolving complex issues and discrepancies, and making proactive recommendations for problem resolution.
  • Interface with senior-level clients and internal departments on complex matters and inquiries.
  • Develop and maintain documented procedures and checklists to ensure consistency and accuracy.
Requirements
  • Bachelor's degree in finance, accounting, or economics, or equivalent work experience in finance or accounting.
  • 5-7 years of related industry experience, including 6 years of operational experience.
  • Working knowledge of domestic and international financials and related instruments.
  • Detailed understanding of operations and ability to develop business relationships within and outside the organization.
  • Excellent interpersonal, communication, organizational, and problem-solving skills.
  • Ability to multi-task, balance workload, and work in a deadline-oriented position.
  • Computer proficiency, including spreadsheet and database applications.
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. Our benefits packages are competitive and comprehensive, and we offer flexible work programs to help you match your needs. We value diversity, inclusion, and social responsibility, and we are committed to creating an inclusive environment where everyone can thrive and reach their maximum potential.



  • Berwyn, Pennsylvania, United States World Insurance Associates LLC Full time

    Job SummaryWe are seeking a highly skilled Insurance Client Service Representative to join our team at World Insurance Associates LLC. As a key member of our client service team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Service: Provide outstanding service...


  • Berwyn, Pennsylvania, United States World Insurance Associates LLC Full time

    About the RoleAs a Client Service Representative at World Insurance Associates LLC, you will play a vital role in delivering exceptional service to our clients, setting us apart from the competition.Your daily support for clients and members will assist them in optimizing their benefits coverage as they navigate the healthcare landscape.Key...


  • Berwyn, Pennsylvania, United States Envestnet Full time

    About the RoleWe are seeking a highly skilled and dedicated Client Service Associate - Advisor to join our team at Envestnet. As a key member of our Service - Advisor team, you will play a critical role in delivering exceptional customer service and support to financial advisors.Key ResponsibilitiesSubject Matter Expertise: Act as a subject matter expert on...


  • Berwyn, Pennsylvania, United States State Street Corporation Full time

    Position OverviewThe Alpha Account Services Associate 2 will play a crucial role in supporting and overseeing the operational processing of various client transition requests.This role requires daily interaction with the client's front office personnel, serving as the primary contact for all New Account Launches, Closures, Custody Conversions, Account...


  • Berwyn, Pennsylvania, United States WSFS Bank Full time

    Job OverviewAt WSFS Bank, we are dedicated to empowering our Associates to advance their careers, assist our clients in securing their financial futures, and actively support our Communities to thrive.Why Work with Us?Careers at WSFS Bank offer a welcoming and supportive environment, competitive compensation, opportunities for advancement, and more. We take...


  • Berwyn, Pennsylvania, United States Envestnet Full time

    Envestnet is on the lookout for a dedicated and skilled Operations Specialist to become a vital part of our Platform Operations team. This role is integral to our mission of reshaping the delivery of financial advice and wellness. At Envestnet, we are committed to empowering advisors and financial service providers through innovative technology and...


  • Berwyn, Pennsylvania, United States Dice Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director of Software Engineering to lead our technology team. As a key member of our organization, you will be responsible for overseeing the development and maintenance of our critical applications.Key ResponsibilitiesLead the agile development and QA teams to build, deploy, and support...


  • Berwyn, Pennsylvania, United States World Insurance Associates LLC Full time

    About World Insurance Associates LLCWorld Insurance is recognized as one of the most rapidly expanding insurance brokerage firms in the United States, providing premier products and services from leading providers, complemented by dedicated support from local agents.Since our inception, we have grown to over 2,200 employees across more than 260 offices...


  • Berwyn, Pennsylvania, United States Magis Capital Partners LL Full time

    Job OverviewPosition: Client Relations Specialist, Insurance Exchange (IX)About Us:Magis Capital Partners LLC is at the forefront of transforming the insurance landscape with innovative solutions tailored for financial professionals. This role presents a unique opportunity to enhance client engagement and drive revenue for a leading insurance technology...


  • Berwyn, Pennsylvania, United States World Insurance Associates, LLC. Full time

    Job DescriptionJob SummaryWorld Insurance Associates, LLC. is a leading insurance organization offering top-notch products and services from major providers, combined with attentive service from local agents.We are seeking a highly motivated and experienced Employee Benefits Client Advisor to join our team. As a key member of our Employee Benefits team, you...


  • Berwyn, Pennsylvania, United States Envestnet Full time

    Envestnet is on the lookout for a dedicated and skilled Portfolio Specialist to become a vital part of our Platform Operations team. At Envestnet, we are revolutionizing the delivery of financial advice and wellness. Our mission is to empower financial advisors and service providers with cutting-edge technology, solutions, and insights to make financial...


  • Berwyn, Pennsylvania, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Investment Manager Services professional to join our team at State Street Corporation.Key ResponsibilitiesLeadership and Direction: Provide strategic guidance and direction to subordinate managers, ensuring the effective execution of the unit's plan of organization.Staff Development and Training:...


  • Berwyn, Pennsylvania, United States Yodlee Full time

    Position Overview:The Yodlee Reporting team is seeking a Client Service Associate to deliver technical assistance for the Yodlee Reporting product. This role is vital in maintaining exceptional customer satisfaction by providing comprehensive technical support and training on our offerings, characterized by a consultative approach and a strong commitment to...

  • Laboratory Manager

    7 days ago


    Berwyn, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is seeking a highly skilled and experienced Technical Supervisor to oversee the daily operations of our laboratory sections. As a key member of our team, you will be responsible for ensuring the highest level of quality and compliance in our laboratory services.Key ResponsibilitiesTechnical Operations: Monitor and manage the...


  • Berwyn, Pennsylvania, United States Pyramid Consulting Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pyramid Consulting, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Handle a wide range of...


  • Berwyn, Pennsylvania, United States First National Bank Full time

    Job SummaryThis position is primarily responsible for assisting the Managing Director of Business Credit in the oversight of the Business Credit of the First National Bank. The incumbent provides support and relationship development to Business Credit, including:Developing and maintaining strong relationships with key business clientsProviding expert advice...


  • Berwyn, Pennsylvania, United States Crossfire Consulting Full time

    **Job Summary**A Mid-level Customer Service Representative at Crossfire Consulting is responsible for delivering exceptional customer service and support to clients. Key responsibilities include:Providing detailed information about products or services, including features, pricing, and specifications.Processing orders, returns, and exchanges accurately and...


  • Berwyn, Pennsylvania, United States Mindlance Full time

    Job Summary:A Mid-level Customer Service Representative at Mindlance is responsible for delivering exceptional customer service and support to our clients. This role requires a strong customer focus, excellent communication and interpersonal skills, and the ability to handle complex customer inquiries and issues.Key Responsibilities:Provide high-quality...


  • Berwyn, Pennsylvania, United States State Street Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Front Office Services Manager. This is a critical role that requires strong leadership and operational expertise to support our clients' needs.Key ResponsibilitiesDevelop and implement risk management strategies to ensure a controlled environment.Lead internal...


  • Berwyn, Pennsylvania, United States Accesso Services Full time

    About Us: Accesso Services is a dedicated property management firm, overseeing a diverse range of commercial real estate assets. Our focus is on implementing effective management strategies that enhance the long-term value of our clients' properties through asset stabilization, tenant retention initiatives, and efficient planning of tenant improvements....