Computer Systems Specialist
4 weeks ago
Job Summary:
The Computer Specialist Lead - Technical Support Specialist will oversee and provide advanced technical support for a diverse range of IT systems and networks within a high-security environment. This role requires an expert in troubleshooting, system maintenance, and user support, with a focus on ensuring the availability, performance, and security of IT infrastructure.
Key Responsibilities:
Lead a team of technical support specialists, providing mentorship, training, and performance management.
Diagnose and resolve hardware, software, and network issues for end-users.
Manage and maintain desktop configurations, servers, and network devices.
Perform regular system updates, patch management, and vulnerability assessments.
Ensure all systems are compliant with DOD 8140 and other relevant regulations.
Implement and enforce cybersecurity policies and procedures.
Monitor system activities for potential security breaches and respond promptly to security incidents.
Coordinate and manage IT projects, including system upgrades, migrations, and deployments.
Maintain detailed documentation of system configurations, changes, and support activities.
Prepare reports on system performance and security compliance.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Advanced certifications (e.g., CISSP, Security+, ITIL) preferred.
Minimum of 7 years of experience in technical support or a related IT role, with at least 3 years in a leadership or supervisory capacity.
Expertise in Windows and Linux operating systems, network configurations, and cybersecurity best practices.
Proficiency with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
Active Secret Clearance required.
DOD 8140 Compliance: Must possess or obtain within 6 months of hire a certification that meets DOD 8140 requirements (e.g., Security+ CE, CISSP).
About Oneida Technical Solutions LLC:
Oneida Technical Solutions, LLC is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
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