Front Desk Representative

1 day ago


Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time
Job Description:

At Le Méridien Dania Beach at Fort Lauderdale Airport, we're looking for a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all who visit our hotel.

Key Responsibilities:
  • Process all guest check-ins and check-outs, including confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all payment types, including room charges, cash, checks, debit, or credit.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Requirements:
  • US work authorization (Required)
  • Minimum of 1 year of Front Office experience in a hotel environment (Required)
  • Open availability (Required)
  • Stand for long periods of time (Required)
  • Walk extended distances (Required)
  • Lift/carry over 50 lbs. (Required)
Benefits:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(K)
  • Paid Time Off
  • Company Discounts


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