Front Desk Representative
1 day ago
At Le Méridien Dania Beach at Fort Lauderdale Airport, we're looking for a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all who visit our hotel.
Key Responsibilities:- Process all guest check-ins and check-outs, including confirming reservations, assigning rooms, and issuing and activating room keys.
- Process all payment types, including room charges, cash, checks, debit, or credit.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- US work authorization (Required)
- Minimum of 1 year of Front Office experience in a hotel environment (Required)
- Open availability (Required)
- Stand for long periods of time (Required)
- Walk extended distances (Required)
- Lift/carry over 50 lbs. (Required)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(K)
- Paid Time Off
- Company Discounts
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