Program Operations Coordinator

2 weeks ago

Tacoma, Washington, United States Lutheran Community Services Northwest Full time

Our Mission: Lutheran Community Services Northwest collaborates with individuals, families, and communities to promote health, justice, and hope.

About Us: Lutheran Community Services Northwest is a non-profit organization dedicated to enhancing the lives of individuals across Washington, Oregon, and Idaho. We offer a diverse range of services tailored to adults, adolescents, children, families, schools, and communities, positively impacting lives across various ages, cultures, and faiths.

Mission Impact: Every member of the LCSNW team plays a vital role in fulfilling our mission of partnership for health, justice, and hope. We are currently in search of a meticulous and organized Program Coordinator to assist with essential program administration tasks. This position is key to ensuring our programs operate seamlessly, particularly within the Pre-arrivals team that supports incoming refugees.

Responsibilities:

  • Oversee and maintain administrative processes, including program documentation, records, and reports.
  • Facilitate administrative duties for meetings, events, and workshops for both team members and clients.
  • Manage correspondence, including emails, phone communications, and written documentation.
  • Assist the R&P Pre-arrival team in preparing welcome packets for new arrivals.
  • Process invoices, reimbursements, and other financial transactions promptly.
  • Ensure adherence to organizational policies, procedures, and regulatory standards.
  • Support grant-related initiatives by gathering necessary documentation and tracking grant expenditures.

Requirements:

  • Minimum of 1 year of relevant experience.
  • High School diploma or equivalent.
  • Proficient in English, both written and spoken.
  • Intermediate proficiency in business applications and productivity software.
  • Exhibit resilience and self-regulation when navigating challenges and conflicts.
  • Flourish in a diverse and multicultural environment, collaborating with cross-functional teams to enhance user experiences.
  • Demonstrate a strong commitment to serving and advocating for diverse and marginalized communities.
  • Capable of completing tasks in a moderately noisy environment.
  • Interact with others and perform tasks both in-person and through technology, with periods of stationary activity and minimal physical exertion.
  • Regular travel between worksites is required; a valid driver's license, auto insurance, and clear motor vehicle records are necessary.
  • Work in various settings, including LCSNW offices, partner agencies, community-based environments, client homes, outdoor locations in varying weather, and faith-based venues.
  • Meet LCSNW criminal background clearance requirements and any other job-relevant clearances mandated by the State or program.

Role Expectations: All LCSNW team members are expected to uphold and promote the organization's values: compassion, integrity, interdependence, inclusion, and stewardship. Effective communication, collaborative relationship-building, and strict adherence to confidentiality and HIPAA standards are essential.

The Perks: We provide a comprehensive benefits package that includes options for medical, dental, prescription, and vision coverage; employer-paid short and long-term disability, as well as life insurance. Employees receive up to 2 weeks of vacation in the first year, 12 paid holidays plus 2 floating holidays annually, and a 403(b) retirement plan with employer matching after meeting eligibility criteria. Our Employee Assistance Program (EAP) is designed to support our staff. Additionally, employees may be eligible for the Student Loan Forgiveness program as a 501(c)(3) employer.

We appreciate all candidates for their interest in Lutheran Community Services Northwest. Only those selected for an interview will be contacted.

Lutheran Community Services Northwest is an equal opportunity employer committed to cultural competency.

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