Engineer III, Field Service
1 month ago
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Location/Division Specific Information
The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.
Combining hardware and software expertise in electron, ion, and light microscopy technologies with deep application knowledge in the materials science, life sciences, semiconductor, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.
Here are some of the products you might support our customers with:
- Corporate organization
- Overview of our instruments
- Inside the Titan Transmission Electron Microscope
- How to make a microscope
How Thermo Fisher supports women in the workplace?
What advice would you give someone interested in a career at Thermo Fisher Scientific?
How you will make an impact:
The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems.
The Field Service Engineer III for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options. This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more
What you will do:
- As the primary regional field service engineer, ensure customer needs are met applying appropriate resources
- Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure proper working order
- Conduct on-site scheduled planned maintenance visits
- Provide diagnostic and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers, system users and company personnel
- Successfully complete technical training, as required; identify and successfully complete specialist training based on microscopes in the region
- Proactively seek out additional learning opportunities both inside and outside of the region
- Work informally with an applications engineer or attend an application's course to gain sophisticated knowledge
- Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
- Complete and submit field service reports
- Be able to perform Preventative Maintenance on assigned tools
- Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
- Provide training for customers and users on system maintenance
- Make yourself available to train and mentor new field service engineers
- Provide feedback to product quality teams
- Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
- Provide recommendations for various reports including identifying and isolating unique problems with system
- Act as a subject expert and resource for training
- Must maintain Thermo Fisher Scientifics' 4i Values.
Education
University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 5-10 years of equivalent combination of education, skills and experience
Experience
5-10 years' Experience:
- Operating, diagnosing, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
- Experience with Ultra High Vacuum (UHV) a plus but not required.
- Experience operating O-scopes, digital voltmeter and logical problem solving.
- Demonstrated ability to lead/coach others/lead
- Demonstrated ability to lead complex technical issues
- Ability to partner effectively with customers and colleagues
- Able to take lead on difficult customer critical issues
- Must have a thorough understanding and extensive experience troubleshooting and repairing ultra-high vacuum and high voltage systems.
- Excellent interpersonal communication, teamwork/building, time management, organizational, problem solving, conflict management and customer service skills
- Proven ability to fix complex systems and subsystems down to component level
- Ability to read and interpret schematics
- Familiar with UHV phenomenon and technology
- Required to read, write, and speak English fluently.
- Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
- Proven ability to be detail oriented, problem solver, promote team environment.
- Able to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
- Literate in Windows software environments
- Must be willing to travel 25-50% of the time.
- Must possess a valid driver's license and passport and travel regionally and internationally as the need arises.
- May require proof of Covid-19 vaccination.
- Extensive walking may be required.
- May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
- Must be able to secure entrance to US Government laboratories and facilities
- Potentially pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)
- Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
-
Field Service Engineer
2 months ago
Remote, Oregon, United States Zeiss Group Full timeAbout Us:How many companies can say they've been in business for over 177 years?Here at ZEISS, we certainly can As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable...
-
Field Service Engineer II
2 months ago
Remote, Oregon, United States Thermo Fisher Scientific Full timeWork ScheduleFirst Shift (Days)Environmental ConditionsAble to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job DescriptionThermo Fisher Scientific Inc. is seeking an ambitious and proven Engineer II to join our world-class team as a Field Service...
-
Engineer II, Field Service
4 weeks ago
Remote, Oregon, United States Life Technologies (Thermo Fisher Scientific) Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description When you're part of Thermo Fisher Scientific,...
-
Field Service Engineer 2
3 weeks ago
Remote, Oregon, United States GE Healthcare Full timeJob Description SummaryThe Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more modalities within a hospital or healthcare system within the greater Cleveland, Northeast, Ohio area.GE HealthCare is a leading global medical technology and digital solutions...
-
Software Engineer III
4 weeks ago
Remote, Oregon, United States Nextech Full timeWhy join Nextech?We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.We're committed to hiring and...
-
Field Service Engineer II
2 months ago
Remote, Oregon, United States Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shiftJob DescriptionAs our new Engineer, you will be delivering routine service activities for the Unity Lab Services...
-
Software Engineer III
1 month ago
Remote, Oregon, United States Nextech Full timeWhy join Nextech?We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.We're committed to hiring and...
-
Senior Field Service Engineer
7 days ago
Remote, Oregon, United States Canadian Solar Full timeJob Title: Field Service Technician at Canadian Solar Inc.Key Responsibilities:Act as the primary liaison with Project and Commissioning Managers to oversee SolBank responsibilities.Evaluate and synchronize the commissioning timeline for SolBank, ensuring adequate workforce allocation.Manage the onboarding and funding of contracted personnel according to...
-
Field Service Operations Manager
7 days ago
Remote, Oregon, United States Danaher Full timeWelcome to Danaher Corporation:For over 80 years, we have been committed to advancing the laboratory to enhance science and healthcare. Join our team where your voice matters, and you are supported in being your authentic self. We are fostering a culture that appreciates diverse backgrounds, experiences, and perspectives among all our team members. We are...
-
Field Service Team Leader
2 days ago
Remote, Oregon, United States Danaher Full timeWelcome to Beckman Coulter Diagnostics:For over 80 years, we have been committed to advancing laboratory science to enhance healthcare outcomes. Join our team where your voice matters, you receive support, and you can be your authentic self. We are fostering a culture that appreciates diverse backgrounds, experiences, and perspectives among our team members....
-
Field Service Operations Manager
2 days ago
Remote, Oregon, United States Danaher Full timeWelcome to Beckman Coulter Diagnostics: A Glimpse into Our WorldFor over 80 years, we have been committed to enhancing laboratory capabilities to propel advancements in science and healthcare. Join our organization where your voice matters, you receive support, and you can truly be yourself. We are fostering a culture that appreciates diverse backgrounds,...
-
Field Engineer MV LV Drives
2 months ago
Remote, Oregon, United States GE Full timeJob Description SummaryAll resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering....
-
Cybersecurity Specialist III
3 weeks ago
Remote, Oregon, United States MLT systems Full timeAt MLT, we create solutions by empowering our people to fulfill their passion for service. In support of Program Executive Office for Manpower, Logistics and Business Solutions (PEO MLB), we are seeking a Cybersecurity Specialist III with experience in supporting DOD Federal acquisition programs; knowledge of policy/ principles/organizational protocols. The...
-
Staff Field Applications Engineer
3 months ago
Remote, Oregon, United States Edgecortix Full timeIntroductionEdgeCortix is hiring for a staff field application engineer position to join our Tokyo/Kanagawa-based team and drive support of pre-sales and post-sales activities related to our artificial intelligence (AI) processor and AI acceleration software products. While located in Japan, you will be primarily involved in supporting customers locally,...
-
Remote, Oregon, United States GE Full timeJob Description SummaryElectrical Field Maintenance and Automation Engineer will provide support, technical expertise and engineering solutions to support the metals business within the Power Conversion. In this role, you will own the resolution of post-sales technical customer issues at customer sites with accuracy, quality, and timeliness in order to meet...
-
Lead Field Service Technician
2 months ago
Remote, Oregon, United States Thermo Fisher Scientific Full timeWork ScheduleOtherEnvironmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety Standards, OfficeJob DescriptionThe Lead Field Service Technician (FST) for the Life Sciences Solutions Group (LSG) of Thermo Fisher Scientific is responsible for performing customer installs, repairs, and preventative maintenance on a variety of instruments...
-
Software Engineer III
4 weeks ago
Remote, Oregon, United States Rise8 Full timeYour Dream. Our Team.About Rise8We're transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else.At Rise8, we continuously...
-
Field Support Engineer-Northeast Region
2 months ago
Remote, Oregon, United States Gogo Business Aviation Full timeThe Gogo Business Aviation Field Support Engineer (Northeast Region) is responsible for providing high quality and timely technical customer support for internal and external customers. This role provides critical post installation troubleshooting guidance to Gogo's Customers, Dealers, and OEMs.You will work in partnership with the Regional Sales and OEM /...
-
Lead Mobile Software Engineer
2 days ago
Remote, Oregon, United States Service Power Inc Full timeJob OverviewPosition SummaryServicePower is in search of a Lead Mobile Software Engineer to significantly contribute to the evolution of its ServiceMobility application. This application serves professionals in the field-service sector, utilizing HTML5 and JavaScript technologies.The ideal candidate will take charge of mobile application development,...
-
Software Engineer III
2 months ago
Remote, Oregon, United States Chartbeat Full timeTubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content. Chartbeat's ) mission is to help content creators around the world better connect with their audiences. In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Systems, the leading global...