Client Engagement Specialist I

2 weeks ago


Portland, Oregon, United States Norwaysavings Full time

Join a Legacy of Excellence

Your Journey Begins Here

At Norway Savings, we pride ourselves on a rich history of over 155 years dedicated to exceptional performance and unwavering support. Our environment fosters continuous development and offers numerous opportunities for growth. We are committed to promoting diversity and inclusion, allowing every individual to shine.

We prioritize the well-being of our employees, exemplified by our award-winning Wellness Program, which has earned us recognition as one of the Healthiest Companies in America.

POSITION OVERVIEW:

The Client Engagement Specialist I plays a vital role in addressing the financial needs of both new and existing clients. This position focuses on identifying opportunities to cultivate client relationships across all banking services. To ensure robust and fruitful client interactions, the incumbent will deliver friendly and efficient service while processing daily transactions. Additionally, the Client Engagement Specialist will actively seek chances to promote other banking services, thereby enhancing the overall relationship with clients.

KEY RESPONSIBILITIES:

Customer Service

  • Ensures a positive client experience through outstanding service.

Sales

  • Recognizes and achieves cross-selling opportunities with both new and existing clients to strengthen overall relationships.
  • Embraces a proactive sales approach consistently.

Operations

  • Handles daily transactions, including deposits, withdrawals, and loan payments.
  • Assists in coordinating daily branch operations.
  • Exhibits thorough knowledge of policies, procedures, security, and compliance.

Cultural Values

  • Achievement: Remains self-motivated and accountable for personal actions.
  • Support: Contributes to a collaborative culture that serves common interests.
  • Communication: Communicates professionally in both written and verbal forms.
  • Leadership: Guides others towards achieving shared goals.
  • Empowerment: Takes initiative and makes informed decisions at appropriate levels.
  • Teamwork: Fosters a respectful and trusting team environment.

Brand Representation

  • Maintains a professional appearance and environment within the branch.
  • Projects a consistent professional image through attire, communication, and interactions.
  • Demonstrates punctuality and regular attendance.
  • Accepts additional responsibilities and projects as assigned.

QUALIFICATIONS:

  • High school diploma or equivalent experience.
  • Prior experience in cash handling is preferred.
  • Excellent written and verbal communication skills.
  • Exceptional customer service abilities with proven relationship-building skills.
  • Basic proficiency in navigating computer systems.
  • Self-motivated and engaged with a strong work ethic.
  • Willingness to accept guidance and collaborate effectively within a professional team.

OTHER REQUIREMENTS:

  • Availability for Saturday morning shifts is required.

WORKING ENVIRONMENT:

The physical workspace is generally pleasant and comfortable, with minimal risk of injury or hazards. Physical demands include lifting up to 35 lbs, reaching, twisting, bending, pushing, pulling, standing for extended periods, and regular movement.

Norway Savings Bank is an Equal Opportunity Employer.



  • Portland, Oregon, United States Compass Group USA Full time

    Company Overview: Compass Group USA is a leader in the foodservice industry, recognized for its commitment to excellence and service. We strive to connect with individuals, inspire through culinary experiences, and create impactful solutions.Position Summary: We are currently seeking a dedicated Client Engagement Specialist to join our team. This role is...


  • Portland, Oregon, United States PSI Business Group Full time

    Join PSI Business Group as a dynamic Customer Engagement Specialist!We are on the lookout for a charismatic, enthusiastic, and motivated individual to enhance our promotional team. Our Customer Engagement Specialist collaborates closely with pivotal members of our marketing and sales divisions to deliver an exceptional experience to clients within our...


  • Portland, Oregon, United States GreenSavers Full time

    Job OverviewGreenSavers is a distinguished certified B Corp Home Performance Contractor, recognized for our excellence with the Home Performance with ENERGY STAR Contractor of the Year award for the past eight consecutive years.Additionally, we have been honored as one of the Best Green Workplaces in Oregon.We are seeking a Client Outreach Coordinator to...


  • Portland, Oregon, United States GreenSavers Full time

    Position OverviewGreenSavers is a leading certified B Corp Home Performance Contractor, recognized nationally for our commitment to sustainability and excellence. We have proudly received the Home Performance with ENERGY STAR Contractor of the Year award for eight consecutive years and have been honored as one of the Best Green Workplaces in Oregon.We are...


  • Portland, Oregon, United States GreenSavers Full time

    Position OverviewGreenSavers is a distinguished certified B Corp Home Performance Contractor, recognized nationally for excellence in the industry. We have proudly received the Home Performance with ENERGY STAR Contractor of the Year accolade for eight consecutive years.Additionally, we have been honored as one of the Best Green Workplaces in Oregon.We are...


  • Portland, Oregon, United States Restore Hyper Wellness Full time

    Wellness Engagement Specialist:As a Wellness Engagement Specialist, your primary goal will be to ensure that our clients feel appreciated and fulfilled with the exceptional health and wellness services we provide. You will take pride in representing our establishment as you assist clients with their wellness inquiries. This role is ideal for individuals who...

  • Relationship Banker

    3 days ago


    Portland, Oregon, United States Bank of America Full time

    About the RoleAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. As a Relationship Banker, you will play a key role in driving Responsible Growth by building strong relationships with clients and delivering exceptional customer experiences.Key ResponsibilitiesEngage clients in the...


  • Portland, Oregon, United States Banner Solutions Full time

    Tipo de TrabajoTiempo completoDescripciónEl especialista en relaciones con los clientes es responsable de adquirir nuevos negocios y mantener la base de clientes existente de manera segura y efectiva.Funciones y ResponsabilidadesEncargado de buscar nuevos negocios y mantener la base de clientes actual, abarcando diversas áreas de la industria alimentaria,...


  • Portland, Oregon, United States Androscoggin Bank Full time

    Job OverviewPosition: Client Relations AssociateType: Full-Time (40 hours/week)At Androscoggin Bank, we pride ourselves on making a positive impact within our communities while being recognized as a leading financial institution. Our commitment to professional growth and community support is reflected in our extensive training programs, comprehensive...


  • Portland, Oregon, United States Able Brewing Full time

    Customer Experience SpecialistFull-Time PositionEnhance the interactions our clients have with Able and our offerings. Provide assistance to our clientele through various communication channels, refine our online support resources, and occasionally manage the logistics of product distribution to our partners and wholesale clients. In this role at Able...


  • Portland, Oregon, United States PODS Full time

    Position Overview: The Client Engagement Coordinator plays a pivotal role in enhancing customer satisfaction by serving as a key point of contact for clients. This position is essential in ensuring a seamless customer experience. Key Responsibilities: Act as the primary advocate for clients, addressing their needs and resolving any issues that may arise....


  • Portland, Oregon, United States Guardian Management Full time

    Become a Community Engagement Specialist at Guardian ManagementGuardian Management is seeking a dedicated Full-Time Community Engagement Specialist to enhance the experience at our dynamic residential community.In this position, you will serve as a liaison for residents, embodying the role of a leasing consultant, resident supporter, and community...

  • Security Specialist

    2 months ago


    Portland, Oregon, United States Security Industry Specialist Full time

    About this position:Department: Retail Location (City/State): Portland, OREmployment Type: Full timeAbout us:Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant...


  • Portland, Oregon, United States Ocean Beauty Seafoods Full time

    Client Relations Specialist - Eugene AreaWe are excited to announce an opening for a Client Relations Specialist to become a part of our team in the Eugene region. This role is ideal for individuals who are enthusiastic about customer engagement and sales.Primary Duties:Reach out to clients to facilitate order placementsAddress customer inquiries and resolve...


  • Portland, Oregon, United States GISI Marketing Group Full time

    Marketing Client Relations SpecialistCompany: GISI Marketing GroupWe are looking for an enthusiastic marketing client relations specialist to engage directly with clients.Key responsibilities encompass overseeing marketing initiatives, signage projects, commercial printing, and additional services.Work closely with internal departments to ensure accurate...


  • Portland, Oregon, United States GISI Marketing Group Full time

    Marketing Client Services SpecialistCompany: GISI Marketing GroupWe are looking for an enthusiastic marketing client services specialist to engage directly with our clients.Your role will involve overseeing marketing initiatives, signage assignments, commercial printing tasks, and additional responsibilities.Work closely with internal departments to ensure...


  • Portland, Oregon, United States Dark Horse Comics Full time

    The Customer Engagement Specialist plays a crucial role in delivering outstanding service and achieving sales objectives by assisting customers with inquiries regarding the products and services available at Dark Horse Comics. Our specialists are expected to maintain a professional and courteous demeanor, both in-store and in digital interactions, embodying...


  • Portland, Oregon, United States StanCorp Financial Group Full time

    Position OverviewThe Customer Support Specialist I plays a crucial role in addressing inquiries within the Contact Center. This position is dedicated to providing personalized assistance and delivering precise information to our valued members.Key ResponsibilitiesEngage with members to enhance their experience with our services.Clarify and promote...


  • Portland, Oregon, United States Motusrecruiting Full time

    Community Engagement Specialist for BIPOC Families – NONPROFITOur client is a nonprofit organization dedicated to providing exceptional and equitable education to marginalized children, their families, and their communities. Their mission focuses on closing significant racial achievement and opportunity gaps by nurturing confident, creative, and...


  • Portland, Oregon, United States Schilling Cider Full time

    Job OverviewWe are looking for dynamic Consumer Engagement Specialists to enhance our vibrant Schilling-verse team. In this role, you will engage directly with consumers at various events and tastings to showcase Schilling products, including Excelsior Imperial Ciders and VIDA MATÉ. The perfect candidate enjoys interacting with the public, excels in event...