Guest Room Supervisor
6 days ago
Job Title: Housekeeping Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at AccorHotel. As a key member of our housekeeping department, you will be responsible for ensuring that our guests receive the highest level of service and that our facilities are maintained to the highest standards.
Key Responsibilities:
- Lead and Supervise: Lead and supervise a team of housekeeping staff to ensure that all guest rooms and public areas are cleaned and maintained to the highest standards.
- Quality Control: Conduct regular quality control checks to ensure that all areas of the hotel are meeting our high standards.
- Inventory Management: Manage the inventory of cleaning supplies and equipment to ensure that we have sufficient stock to meet the needs of our guests.
- Guest Service: Provide exceptional guest service by responding promptly to guest requests and resolving any issues that may arise.
- Team Development: Develop and implement training programs to ensure that our housekeeping staff have the skills and knowledge they need to provide excellent service.
- Communication: Communicate effectively with other departments, including front office and engineering, to ensure that we are working together to provide the best possible service to our guests.
- Problem Solving: Identify and resolve any problems that may arise in a timely and effective manner.
- Adaptability: Be flexible and adaptable in a fast-paced environment.
- Attention to Detail: Pay close attention to detail to ensure that all areas of the hotel are maintained to the highest standards.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a housekeeping or hospitality role required.
- Skills: Excellent communication and leadership skills, ability to work independently and as part of a team, and a strong attention to detail.
- Certifications: Certification in housekeeping or hospitality management preferred.
What We Offer:
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth.
- Team Environment: We have a team-oriented environment that values collaboration and open communication.
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