Guest Room Cleaner

2 weeks ago


Redondo Beach, California, United States Lodging Dynamics Full time

Lodging Dynamics

The Housekeeping Attendant is responsible for the thorough cleaning and upkeep of hotel guest accommodations and designated areas in a prompt and systematic manner to guarantee guest contentment, hygiene standards, and overall hotel aesthetics.

  • Room Maintenance: Change linens, make beds, and vacuum both occupied and vacated guest rooms.
  • Dusting Duties: Dust all surfaces in the guest room, including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window sills.
  • Mirror Cleaning: Ensure all mirrors are spotless.
  • Service Notification: Inform guest services or the housekeeping supervisor upon completion of cleaning so that rooms can be made available for sale. Report any rooms that cannot be serviced within the designated time frame to the supervisor immediately.
  • Safety Reporting: Notify the supervisor of any required repairs or unsafe conditions.
  • Guest Interaction: Respond promptly to requests from guests, supervisors, or management.
  • Supply Management: Keep the linen cart and supplies organized and tidy according to departmental standards.
  • Equipment Security: Ensure the security of issued equipment, keys, and supplies each day.
  • Lost and Found: Report any found items to the supervisor.
  • Light Maintenance: Replace light bulbs as needed.
  • Waste Management: Transport trash and waste to the designated disposal area.
  • Supply Replenishment: Restock items such as drinking glasses, writing materials, bathroom supplies, and linens.
  • Cleaning Standards: Clean rooms according to specific brand and company standards for time spent per room.
  • Team Collaboration: Follow procedures for team cleaning and self-inspection programs.
  • Guest Satisfaction: Address guest requests quickly and courteously, reporting relevant complaints or requests to the appropriate departments and following up to ensure satisfaction.
  • Maid Station Maintenance: Keep the maid station organized and clean, and prepare rollaway beds as necessary.
  • Professional Appearance: Maintain a professional image at all times through appropriate attire.
  • Policy Adherence: Follow all company policies and procedures.
Note: Additional responsibilities may be assigned by the supervisor or management.
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