Guest Room Ambassador
6 days ago
About the Role
We are seeking a highly skilled and detail-oriented Room Attendant to join our team at Kimpton Hotels & Restaurants. As a Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and common areas.
Key Responsibilities
- Clean and maintain guest rooms, including dusting, vacuuming, and restocking linens and amenities.
- Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
- Restock and maintain housekeeping carts and linen closets to ensure efficient operations.
- Report any damage, hazards, or unusual circumstances to the on-duty supervisor or manager.
- Perform other duties as assigned by the Housekeeping management team.
Requirements
- High School Diploma or General Education Degree (GED) preferred.
- 1 year of experience in customer service or a similar role.
- Excellent problem-solving skills and attention to detail.
- A genuine commitment to providing exceptional customer service and ensuring guest satisfaction.
About Us
Kimpton Hotels & Restaurants is a boutique hotel chain that prides itself on providing a unique and personalized experience for our guests. We are a dynamic and growing company that values creativity, innovation, and teamwork.
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