Quick Service Restaurant Operations Manager
6 hours ago
Job Summary:
Villa Restaurant Group is seeking a dynamic and experienced Quick Service Co-Manager to support the Multi-Unit General Manager in overseeing the day-to-day operations of our fast-paced quick service restaurant.
Key Responsibilities:
- Collaborate with the Multi-Unit General Manager to ensure efficient restaurant operations, including food preparation, service, cleanliness, and maintenance.
- Assist in managing inventory levels and coordinating with suppliers to maintain stock of essential items.
- Oversee shift scheduling and labor management to ensure adequate staffing during peak hours.
- Uphold a customer-centric approach, ensuring all customers receive prompt and friendly service.
- Implement strategies to enhance the overall customer experience and build strong customer loyalty.
- Work with the Multi-Unit General Manager to lead and motivate the team, promoting a positive work environment and teamwork.
- Conduct regular performance evaluations and provide constructive feedback to support team members' growth and development.
- Maintain high standards of food quality, presentation, and safety in accordance with company guidelines and health regulations.
- Support the Multi-Unit General Manager in achieving revenue and profit targets for the restaurant.
Requirements:
- Proven experience in a leadership role in the quick service restaurant industry.
- Strong leadership and communication skills with the ability to inspire and motivate teams.
- Excellent customer service orientation with a focus on delivering exceptional experiences.
- Knowledge of restaurant operations, food safety, and quality control standards.
- Proficiency in financial management and the ability to analyze financial reports.
- Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.
About Villa Restaurant Group:
Villa Restaurant Group is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.
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