Restaurant Operations Manager

1 month ago


Orlando, Florida, United States Flippers Pizzeria Full time
Job Overview

We are seeking a highly motivated and experienced Shift Manager to join our team at Flippers Pizzeria. As a Shift Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Lead by example, demonstrating a positive attitude and a commitment to excellence in customer service and food quality.
  • Assist in the day-to-day operations of the restaurant, including managing inventory, scheduling, and staff performance.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and overall restaurant performance.
  • Collaborate with the management team to achieve business objectives and implement company policies.
  • Provide coaching and training to team members to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 2 years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Proven track record of success in leading teams, improving customer satisfaction, and driving business results.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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