Restaurant Operations Manager
2 days ago
Restaurant Operations Manager Job Description
About Us:
Top Shelf Pizza LLC is a well-established and rapidly growing pizza restaurant chain known for its authentic Italian flavors and commitment to quality. We take pride in serving delicious pizzas made with fresh, high-quality ingredients and providing exceptional customer service. As we continue to expand, we are seeking a dedicated and dynamic individual to join our team as a Restaurant Operations Manager.
Responsibilities:
Operational Excellence:
* Assist in the day-to-day operations of the restaurant, ensuring smooth and efficient processes.
* Oversee the preparation, cooking, and serving of Top Shelf Pizza LLC products to maintain quality standards.
* Monitor inventory levels and place orders as needed to ensure adequate supplies.
* Uphold cleanliness and sanitation standards in all areas of the restaurant.
Team Leadership:
* Supervise and motivate the team, fostering a positive and collaborative work environment.
* Train and develop staff on operational procedures, customer service, and company policies.
* Schedule and manage staff shifts to optimize productivity and maintain excellent customer service.
Customer Service:
* Ensure exceptional customer experiences by addressing inquiries, resolving issues, and maintaining a friendly atmosphere.
* Implement and enforce customer service standards to meet and exceed customer expectations.
Financial Management:
* Assist in managing the budget, controlling costs, and maximizing profitability.
* Monitor sales, expenses, and financial performance to achieve targets.
Quality Assurance:
* Enforce quality control measures to guarantee the consistency and excellence of Top Shelf Pizza LLC products.
* Conduct regular inspections to uphold brand standards.
Qualifications:
* Previous experience in a managerial or supervisory role, preferably in the restaurant industry.
* Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
* Exceptional customer service skills and a passion for creating positive experiences.
* Knowledge of food safety and sanitation regulations.
* Excellent organizational and multitasking abilities.
* Basic understanding of financial management and budgeting.
* Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
* Competitive salary
* Employee discounts
* Opportunities for career advancement
If you are a dedicated professional with a passion for the restaurant industry and are ready to contribute to the success of Top Shelf Pizza LLC, we invite you to apply for the position of Restaurant Operations Manager.
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