Customer Service Management Trainee
4 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Management Trainee. As a key member of our operations team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.
Key Responsibilities
- Develop and implement customer service strategies to drive customer satisfaction and loyalty.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
- Review and analyze department procedures and standards to identify areas for improvement.
Requirements
- Bachelor's degree in a related field.
- Strong track record of customer-focused service, teamwork, and attention to detail.
- Prior leadership or management experience is a plus.
Benefits
- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) plan with employer match.
- Opportunities for professional growth and development.
About Uline
Uline is a leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for our commitment to customer service, quality products, and same-day shipping of our vast in-stock inventory.
Our Culture
We are a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. Our employees are our greatest asset, and we are committed to providing a positive and inclusive work environment.
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