Contact Center Performance Analyst

Job OverviewWe are seeking a highly skilled Contact Center Vendor Operations Analyst to join our team. This role involves steering outsourced contact center operations, improving team performance, and devising continuous improvement initiatives that drive excellence.About the RoleSteer outsourced contact center operations, with a history of improving team...

Estimated salary: $95,000 - $155,000 per yearAbout the RoleKLA is seeking a highly skilled Contact Center Vendor Operations Analyst to join our team. In this role, you will be responsible for managing vendor relationships, analyzing call center metrics, and implementing process improvements.Key Responsibilities:Develop and implement strategies to improve...

IHA St. Joe's Medical Group is seeking an experienced Healthcare Contact Center Agent to provide exceptional patient care and support. As a member of our dedicated team, you will be responsible for handling incoming calls, assessing call urgency, and directing calls accordingly.The estimated salary for this position is $48,000 - $65,000 per year, based on...

Join Our Team as an Outsourced Services AnalystKLA's total rewards package for employees includes medical, dental, vision, life, and other voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities, financial planning benefits,...

About the JobThis is an exciting opportunity to join KLA as a Contact Center Vendor Operations Analyst. You'll be responsible for steering outsourced contact center operations, implementing continuous improvement initiatives, and fostering strong vendor relationships.About UsKLA is a global leader in diversified electronics for the semiconductor...

About the RoleWe are seeking an experienced Call Center Lead Representative to lead our Corporate Call Center team. The successful candidate will possess excellent communication skills, leadership abilities, and a passion for delivering exceptional customer experiences. As a key member of our team, you will play a vital role in driving sales growth and...

About the Company:Pyrovio is a leading provider of business solutions, helping organizations achieve performance excellence. We offer a range of services, including strategy development, process improvement, and operational optimization.Our Values:We value innovation, collaboration, and customer satisfaction. Our team is dedicated to delivering exceptional...

Job Summary:Contact Center Customer Advocate at Victory Automotive Group. We are seeking a highly motivated individual with excellent customer service skills to provide world-class support via phone, email, and text message.As a Contact Center Customer Advocate, you will be responsible for managing inbound and outbound calls, scheduling service appointments,...

The Victory Automotive Group Customer Contact Center is seeking a highly skilled and motivated Call Center Lead Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and assisting customers with their inquiries.Key Responsibilities:Answer incoming phone calls and respond to...

Job OverviewVictory Automotive Group, a leading family-owned and operated business with over 50 dealerships across the United States, is seeking highly motivated individuals to join our Contact Center team. As an Automotive Customer Service Representative, you will be responsible for providing world-class customer service to our valued clients.

About the PositionWe are seeking a talented Phone Support Agent to join our Contact Center team at Victory Automotive Group. As a Phone Support Agent, you will be responsible for handling customer inquiries, addressing concerns, and providing exceptional support to our clients. If you have a passion for delivering outstanding customer service and working in...

Job OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. As an Contact Center Vendor Operations Analyst, you will play a critical role in driving excellence in outsourced contact center operations, navigating complex scenarios, and fostering strong vendor relationships.The ideal candidate will have proven...

Company OverviewKLA is a leading global technology provider in the electronics manufacturing ecosystem. We develop cutting-edge systems and solutions for semiconductor production, enabling the creation of innovative electronic devices. Our company focuses on innovation, investing 15% of our sales back into research and development.Our expert teams...

Company OverviewWe are KLA, a global leader in diversified electronics for the semiconductor manufacturing ecosystem.We invent systems and solutions for wafer and reticle manufacturing, integrated circuits, packaging, printed circuit boards, and flat panel displays.Our company values include perseverance and drive to be better.The ideal candidate will have...

Job SummaryWe're seeking a skilled Contact Center Vendor Operations Analyst to join our team. As a key member, you will be responsible for steering outsourced contact center operations and devising continuous improvement initiatives. Your expertise in navigating complex scenarios and fostering strong vendor relationships will drive excellence and success in...

Job Title: Business Intelligence Data AnalystSalary Range: $67,725 - $141,371 per annumAbout the Role:Molina Healthcare is seeking a skilled Business Intelligence Data Analyst to join our team. In this role, you will be responsible for collecting, validating, analyzing, and organizing data into meaningful reports for management decision-making.Key...

About UsWe are KLA, a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world relies on our technologies. From laptops and smartphones to wearables and voice-controlled gadgets, our innovations have made them possible. We invent systems and solutions for wafer and reticle...

Company Overview\KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies.\No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...

About UsThe University of Michigan is a world-renowned institution dedicated to excellence in education, research, and patient care. We strive to create a work culture where each team member feels respected, valued, and safe.Job SummaryWe are seeking a highly skilled Business Systems Analyst Intermediate to join our Academic IT division. The successful...

Job OverviewVictory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We prioritize providing exceptional opportunities for employees, customers, communities, and manufacturers alike. Our commitment to excellence drives us to continually improve our dealerships and services to meet customer needs.We...