Evening Operations Supervisor

2 weeks ago


Walpole, Massachusetts, United States Wine & Spirits Retail Marketing Inc. Full time

The Part-Time Nighttime Retail Manager is responsible for overseeing store activities and staff during evening hours at our wine and spirits retail establishment. This position guarantees outstanding customer service, adherence to cash handling protocols, store safety, and the upkeep of a tidy and well-stocked sales area.


Key Responsibilities:

  • Lead and manage part-time sales staff during evening shifts
  • Deliver exceptional customer service and address customer inquiries or complaints
  • Ensure cash registers are balanced and cash handling procedures are strictly followed
  • Open and close the store, managing the security system as a keyholder
  • Perform nightly cleaning tasks and maintain an organized and presentable store
  • Merchandise products on shelves, create displays, and manage back stock
  • Enforce company policies and ensure compliance among staff
  • Identify potential security threats and mitigate theft or loss
  • Order products and monitor inventory levels as necessary


Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in retail supervision preferred
  • Strong leadership, customer service, and communication abilities
  • Basic math skills and experience with cash handling and balancing
  • Capability to lift 40+ lbs and stand for extended periods
  • Flexible availability to work evenings, weekends, and holidays
  • Knowledge of wine, beer, and spirits is advantageous
  • Must be at least 21 years old and able to pass a background check


Benefits:

  • Competitive hourly wage
  • Employee discount on products
  • Opportunities for advancement to full-time roles
  • Enjoyable team atmosphere in a growing retail company


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