Evening Operations Supervisor

2 weeks ago


Walpole, Massachusetts, United States Wine & Spirits Retail Marketing Inc. Full time

The Part-Time Nighttime Retail Team Leader is responsible for managing store activities and personnel during evening hours at our wine and spirits retail establishment. This position guarantees outstanding customer service, adherence to cash handling protocols, store safety, and the upkeep of a tidy and well-stocked sales area. The Nighttime Supervisor acts as the on-duty manager and key holder for store closure.


Key Responsibilities:

  • Oversee and direct part-time sales staff during evening operations
  • Deliver superior customer service and address customer questions/concerns
  • Ensure accurate cash register operations and compliance with cash handling policies
  • Open and close the store, managing the security system as a key holder
  • Perform nightly cleaning tasks and maintain store organization and presentation
  • Stock shelves, create product displays, and manage back inventory
  • Uphold company standards and ensure staff adherence to regulations
  • Identify potential security threats and mitigate theft/loss
  • Order products and track inventory levels as necessary


Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in retail supervision preferred
  • Strong leadership, customer service, and communication abilities
  • Basic mathematical skills and experience with cash management
  • Capability to lift over 40 lbs and remain standing for extended durations
  • Flexible availability for evening, weekend, and holiday shifts
  • Familiarity with wine, beer, and spirits is advantageous
  • Must be at least 21 years old and able to pass a background screening


Benefits:

  • Competitive hourly wage
  • Employee discount on products
  • Opportunities for advancement to full-time roles
  • Enjoyable team atmosphere in a growing retail business


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