Agency Executive Support Specialist

2 weeks ago


Lincoln, Nebraska, United States Drew Edmond - State Farm Agency Full time
Position Overview

Drew Edmond - State Farm Agency is seeking a dedicated and professional individual to fill the role of Executive Assistant. In this position, you will play a crucial role in fostering customer loyalty and enhancing the overall experience for our valued clients.

We are looking for a meticulous and customer-focused professional who possesses exceptional service and teamwork skills to assist our agency in promoting State Farm's offerings. If you believe you fit this description, we encourage you to submit your resume for consideration.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric approach to educate clients about their insurance choices through a thorough needs assessment process.

What We Offer:

  • Competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Strong communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with a proactive approach to problem-solving
  • Able to work collaboratively within a team
  • Skilled in assessing customer needs and conducting effective interviews
  • Ability to connect and relate to clients effectively
  • Must be able to obtain a Property Casualty license
  • Must be able to obtain a Life and Health license

This role is with a State Farm independent contractor agent. Employees of State Farm agents are not employees of State Farm Insurance Companies and must successfully complete any necessary licensing and training requirements.



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