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Administrative Support Specialist for Agency Leadership

2 months ago

Lincoln, Nebraska, United States Drew Edmond - State Farm Agency Full time
Position Overview

Drew Edmond - State Farm Agency is seeking a dedicated and professional individual to join our team as an Administrative Support Specialist. In this role, you will play a crucial part in fostering customer loyalty and enhancing the overall experience for our clients.

We are looking for a meticulous professional with exceptional customer service and teamwork abilities to assist our agency and community by promoting our insurance products and services. If you believe you fit this description, we encourage you to submit your resume for consideration.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to educate clients about available insurance solutions.

What We Offer:

  • Competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Outstanding communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with strong organizational skills
  • Proactive in identifying and solving problems
  • Able to work collaboratively in a team setting
  • Skilled in assessing customer needs and conducting effective interviews
  • Ability to connect with clients on a personal level
  • Must be able to obtain a Property Casualty license
  • Must be able to obtain a Life and Health license

This position is associated with a State Farm independent contractor agent. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. Please note that State Farm agents operate as independent contractors and hire their own staff.