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Front Desk Representative

2 months ago

Nashville, Tennessee, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions
  • Operate the front desk computer system and handle room reservations, cancellations, and modifications
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Work effectively in a team environment and maintain good communication with fellow associates and other departments
Requirements
  • High School diploma or equivalent required; college coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Knowledge of hotel products and guest services
  • Ability to participate in the creation of an enjoyable work environment
Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Fun and dynamic work environment

Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.