Hospice Team Coordinator

1 month ago


Little Rock, Arkansas, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly organized and detail-oriented Hospice Team Coordinator to join our team at BrightSpring Health Services. As a key member of our hospice team, you will play a vital role in maintaining scheduling, patient records, and supplies, ensuring seamless care delivery to our patients and their families.

Responsibilities
  • Maintain accurate and up-to-date patient records in accordance with Medicare regulations and company policies
  • Process new patient referral information in a timely manner, ensuring efficient care delivery
  • Order and maintain adequate inventory of medical equipment and supplies, ensuring timely delivery of care
  • Provide exceptional customer service, answering incoming calls, coordinating mail, and welcoming visitors
  • Complete assigned workflow tasks and reports in our electronic medical record (EMR) system, ensuring accurate and timely data entry
  • Maintain and update accurate schedules for field staff, ensuring seamless care delivery
  • Update staff on changes related to scheduling, admissions, and discharges, ensuring effective communication
  • Assist Human Resources in maintaining accurate employee records, ensuring compliance with company policies
  • Ensure compliance with all state and federal legal and regulatory requirements, maintaining a high level of professionalism
Requirements
  • 2+ years of administrative healthcare experience, with experience in hospice or home health preferred
  • Experience working with EMR systems, with HCHB experience preferred
  • Ability to deal tactfully with patients and the community, providing exceptional customer service
About Our Company

BrightSpring Health Services is a leading provider of hospice care, dedicated to delivering high-quality, patient-centered care to individuals and their families. We are committed to making a meaningful impact in the lives of those we serve, and we are seeking like-minded professionals to join our team.



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