Hospice Team Coordinator

2 days ago

Little Rock, Arkansas, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly organized and detail-oriented Hospice Team Coordinator to join our team at BrightSpring Health Services. As a key member of our hospice team, you will play a vital role in maintaining scheduling, patient records, and supplies, ensuring seamless care delivery to our patients and their families.

Responsibilities
  • Maintain accurate and up-to-date administrative files and patient records in accordance with Medicare regulations and company policies.
  • Process new patient referral information in a timely and efficient manner.
  • Order and maintain adequate inventory of medical equipment and supplies, ensuring timely delivery and minimizing waste.
  • Provide exceptional customer service by answering incoming calls, coordinating mail, and welcoming visitors in a professional and courteous manner.
  • Complete assigned workflow tasks and reports in our electronic medical record (EMR) system, HCHB, and set up tablets for clinicians as needed.
  • Maintain and update accurate schedules for field staff, ensuring timely and efficient care delivery.
  • Communicate changes related to scheduling, admissions, and discharges to staff, ensuring seamless care transitions.
  • Assist Human Resources in maintaining accurate employee records, ensuring compliance with company policies and procedures.
  • Ensure compliance with all state and federal legal and regulatory requirements, maintaining a high level of professionalism and integrity.
Qualifications
  • 2 years of administrative healthcare experience, with a preference for experience in hospice or home health.
  • Experience working with EMR systems, with HCHB experience being a plus.
  • Ability to deal tactfully with patients, families, and the community, demonstrating empathy and compassion in all interactions.
About Our Line of Business

BrightSpring Health Services' Hospice Home Care focuses on providing holistic care to local patients and their families in Arkansas. Our team concentrates on managing patients' pain and symptoms, while also providing emotional and spiritual support to the family. We believe in the importance of quality of life, offering Routine Home Care, Respite, General Inpatient Care, and Continuous Care. For more information, please visit our website or follow us on social media.

We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information from you via text or email. If you suspect a job posting or job-related email mentioning our company is suspicious, please contact us at scam@brightspringhealthservices.com.

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