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Senior Sales Account Executive
2 months ago
At Glass Doctor of Tampa Bay, we are dedicated to creating a fulfilling and positive work environment for our team members, whether they are with us for a short time or for many years. Our philosophy is inspired by a quote from Zig Ziglar:
"You can have everything in life that you want if you will just help enough other people get what they want."
About Us: As a locally owned and operated business for over 25 years, we have successfully navigated various economic climates. Our commitment to a supportive and unique company culture has fueled our growth over the past seven years, making us an ideal workplace for both newcomers and seasoned professionals. We believe in building a team that shares common values, enabling us to achieve great things together.
Core Values:
We uphold the following principles that guide our operations:
- Integrity: We prioritize honesty and ethical behavior in all our dealings.
- Respect: We treat every individual with dignity and fairness.
- Customer Satisfaction: Our primary focus is on ensuring our customers are happy.
- Problem Solving: We aim to address our customers' needs effectively.
- Gratitude: We remain humble and appreciative.
- Enjoyment: We believe work should be enjoyable and fulfilling.
- Accountability: We acknowledge our mistakes and strive to improve.
Position Summary:
The Senior Inside Sales Representative will deliver outstanding customer service through various communication channels. This role involves handling incoming inquiries from customers with glass-related needs, ensuring a seamless experience without the pressure of outbound cold calling. Comprehensive training will be provided to familiarize you with industry-specific terminology and our diverse product range.
Key Responsibilities:
- Professionally manage incoming calls, identifying the purpose and verifying contact details.
- Provide accurate pricing, scheduling, and quality estimates for automotive services.
- Schedule appointments for flat projects to facilitate timely sales closures.
- Respond promptly to email inquiries to capitalize on opportunities.
- Support dispatchers and other team members as required.
- Perform additional tasks as assigned.
Compensation and Benefits:
We offer competitive compensation and a comprehensive benefits package, including paid holidays, vacation time, personal days, and a 401(k) plan with matching contributions.
Equal Opportunity Employer:
Glass Doctor is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified candidates.
