Senior Account Executive

5 days ago

Tampa, Florida, United States TAG Full time
Job Title: Senior Account Executive

At TAG, we are seeking a highly skilled Senior Account Executive to join our team. As a key member of our print procurement team, you will be responsible for delivering exceptional customer service and ensuring the successful execution of print projects.

Key Responsibilities:
  • Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs
  • Advise on economic formats, work with clients and vendors to derive cost-effective and fit-for-print projects
  • Provide technical input and advice on print projects as required
  • Project relevant negotiations as and where needed
  • Procurement and project management of campaigns with understanding of Marketing objectives
  • Take accurate information from our Clients, formulating full production briefs
  • Produce detailed print specifications to suppliers
  • Maintain tracking of all projects in procurement tool
  • Train and support colleagues and clients in best use of the system
  • Adhere to defined ordering, authorization, and billing process
  • Work within TAG's operating budget
  • Produce and analyze end-of-month reports
  • Develop a good understanding of the client's business and industry sector
  • Build relationships with clients and manage their perceptions and expectations
  • Develop strong relationships with suppliers
  • Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client
  • Mentor colleagues as appropriate
  • Guide and manage the workflow on a daily basis
  • Resolve client/supplier issues, escalate where appropriate
  • Implement and use best practice principles

Requirements:

  • Bachelor's Degree
  • 5+ years previous experience in a similar print procurement or print management environment
  • Experience in managing a budget and achieving targets
  • Experience negotiating pricing
  • Excellent client-facing and customer service skills, with an ability to build relationships and develop new business
  • Commercially strong and numerate
  • Committed, resilient, and prepared to work extra hours as required
  • Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals
  • May require people management experience
  • Team worker, with a positive outlook who can inspire and motivate peers
  • Focus on project management, timely delivery, and achievement of Key Performance Indicators
  • Intermediate to advanced skill level with MS Office
  • Organized with excellent attention to detail

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