Event Experience Ambassador

1 day ago


Louisville, Kentucky, United States AEG Full time
Job Title: Guest Services Representative

At AEG, we are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Lynn Family Stadium. As a key member of our event staff, you will be responsible for delivering exceptional guest experiences for all events held at the stadium.

Key Responsibilities:
  • Provide exceptional guest service and support to ensure a positive experience for all attendees.
  • Assist with event setup and teardown, including setting up tents, crowd control barriers, and other event-related items.
  • Identify and resolve guest issues in a timely and professional manner.
  • Provide directional assistance and answer frequently asked questions for stadium events.
  • Work collaboratively with event management personnel to ensure a smooth and successful event.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a customer service or guest services role preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • A competitive hourly rate of $15/hour.
  • A fun and dynamic work environment with opportunities for professional growth and development.
  • The chance to work with a talented team of event professionals who are passionate about delivering exceptional guest experiences.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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