Membership Sales Ambassador Part Time

2 days ago


Louisville, Kentucky, United States BJ's Wholesale Club Full time

About BJ's Wholesale Club

BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. As a Sales Ambassador, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Member Service
    • Provide exceptional customer service to members, responding to their inquiries and resolving any issues in a timely and professional manner.
    • Assist members with merchandise returns, exchanges, and pick-ups, ensuring a seamless shopping experience.
  • Sales and Upselling
    • Drive sales growth by promoting BJ's membership programs and services to members.
    • Upsell and cross-sell products and services to members, ensuring they receive the best value for their membership.
  • Team Collaboration
    • Work collaboratively with the sales team to achieve sales targets and provide exceptional customer service.
    • Participate in sales promotions and events to drive sales growth and engage with members.
  • Operational Excellence
    • Ensure accurate and efficient processing of member transactions, including merchandise returns and exchanges.
    • Maintain a clean and organized store environment, adhering to BJ's standards.

Requirements

  • Customer Service Experience
    • Previous experience in customer-facing roles, preferably in retail or sales.
  • Sales and Communication Skills
    • Proven ability to drive sales growth and communicate effectively with members.
  • Teamwork and Adaptability
    • Ability to work collaboratively with the sales team and adapt to changing sales environments.

Benefits

  • Competitive Compensation
    • Starting hourly rate of $16.50.
  • Benefits Package
    • Eligibility for free BJ's Inner Circle and Supplemental membership(s).
    • Generous time off programs to support busy lifestyles.
    • Benefit plans for your changing needs, including medical, dental, and vision plans.
    • 401(k) plan with company match.


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