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Event Experience Ambassador

2 months ago

Louisville, Kentucky, United States AEG Full time
Job Title: Event Experience Ambassador

We are seeking a highly motivated and customer-focused Event Experience Ambassador to join our team at Lynn Family Stadium. As a key member of our staff, you will be responsible for delivering exceptional guest experiences for all events held at the stadium.

Key Responsibilities:
  • Provide friendly and welcoming assistance to guests, answering questions and resolving issues in a timely and professional manner.
  • Offer directional guidance throughout the stadium, ensuring guests have a seamless and enjoyable experience.
  • Assist with event setup and teardown, including preparing the stadium for events and ensuring a safe and clean environment for guests.
  • Identify and report any potential safety hazards, adhering to our strict safety protocols.
  • Collaborate with event management personnel to ensure a smooth and successful event.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in customer-facing roles or guest services preferred.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences.
  • Strong communication and problem-solving skills, with a willingness to learn and adapt.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
About Our Club:

Soccer Holdings, LLC is the parent company of professional soccer clubs Louisville City FC and Racing Louisville FC. We are committed to delivering exceptional guest experiences and creating a welcoming atmosphere for all fans. If you are passionate about delivering exceptional customer service and are looking for a dynamic and fast-paced work environment, we encourage you to apply for this exciting opportunity.