Relationship Development Specialist

3 weeks ago


Somerset, New Jersey, United States Financial Resources Federal Credit Union Full time
About Us

Financial Resources Federal Credit Union is a mission-driven organization dedicated to serving the needs of our members. With a history of over 100 years, we have grown to become a leading financial institution in the region, serving over 29,000 members with a team of 100 employees.

Job Summary

We are seeking a highly motivated and customer-focused Relationship Specialist to join our team at our Somerset, NJ branch. As a key member of our team, you will be responsible for building and maintaining strong relationships with our members, providing exceptional customer service, and promoting our financial products and services.

Responsibilities
  • Provide personalized service to members, responding to their needs and concerns in a timely and professional manner.
  • Build and maintain relationships with members, identifying opportunities to promote our financial products and services.
  • Work closely with other team members to achieve sales and service goals.
  • Stay up-to-date on our products and services, providing accurate and timely information to members.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • At least 2 years of customer service experience.
  • Bilingual in English and Spanish.
  • Basic computer skills.
  • Positive attitude and willingness to help others.
  • Good team member with a strong work ethic.
What We Offer
  • Competitive salary.
  • Generous paid time off.
  • Health, dental, and vision plans for employees and their families.
  • Health Savings and Flex Spending Accounts.
  • Paid Parental Leave Programs.
  • Short and Long-Term Disability Programs.
  • Company-provided life insurance and low-cost supplemental insurance plans.
  • 401K with 100% employer match, up to 6%, after one year and potential for additional profit-sharing contributions.
  • Paid volunteer days.
  • Opportunities for career advancement with continuous learning and development.
  • Tuition reimbursement.


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