Customer Technology Advisor

2 weeks ago


Orlando, Florida, United States Best Buy Full time

Position Overview
As a Customer Technology Advisor in our electronics division, you will interact with customers to assess their requirements, preferences, and financial considerations while offering knowledgeable guidance and suggestions.

Key Responsibilities
- Assist customers in the electronics division, meeting both team and personal sales objectives.
- Stay updated on technological advancements and product launches through ongoing education and training.
- Address customer inquiries, complaints, and returns with professionalism, ensuring a positive shopping experience.
- Implement effective time management techniques to prioritize daily tasks and responsibilities.
- Maintain the department's merchandising standards and readiness to assist customers.
- Mentor fellow sales floor staff on achieving success in the category.

Basic Qualifications
- Ability to thrive in a dynamic, team-focused environment.
- Flexibility to work a schedule that aligns with your availability (including weekends, evenings, and holidays).

Benefits
We are dedicated to supporting our employees' well-being both professionally and personally. Our comprehensive benefits package includes:
- Competitive compensation.
- Generous employee discounts.
- Financial savings and retirement planning resources.
- Support for physical and mental health.

About Us
As part of the Best Buy family, you will contribute to our mission of enhancing lives through technology. We strive to bring this vision to life daily by personalizing tech solutions for every phase of life — in our stores, online, and within customers' homes. Our culture is founded on deeply valuing and supporting our exceptional employees who make our mission possible. We are committed to fostering a workplace where you can express your authentic self now and in the future.



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