Customer Service Representative
1 week ago
As a Customer Service Representative at Roses Discount Stores, you will be responsible for providing exceptional customer service to our valued customers. Your key priorities will include greeting customers, assisting them with merchandise selection, completing transactions, and answering questions about our store and products. You will also be responsible for maintaining a clean and well-stocked store environment, unloading merchandise from delivery trucks, and stocking shelves.
Key Responsibilities:
Provide customer engagement in a positive and approachable manner
Assist in maintaining a clean and well-stocked store environment
Help unload merchandise from delivery trucks and transport it to the sales floor
Independently stock shelves and recover merchandise in the store
Accurately handle customer funds and process transactions using the POS system
Remain aware of customer activity to ensure a safe and secure shopping environment
Requirements:
High school diploma or equivalent preferred
Ability to follow directives and interpret retail operational documents
Experience working in retail, hotel, restaurant, grocery, or drug store environments preferred
Ability to regularly lift up to 40lbs and occasionally up to 55lbs
Availability to work flexible, full-time or part-time schedule including days, evenings, weekends, and holidays
Working Conditions:
Retail store environment with extended periods of standing
Retail store stockroom environment with fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Occasional use of ladders required
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