Customer Service Representative

4 weeks ago


Jackson, Mississippi, United States Tailored Brands Inc Full time
Senior Customer Service Representative


We are seeking a skilled Senior Customer Service Representative to join our team at Tailored Brands Inc. This role is responsible for delivering a world-class customer experience and ensuring that every customer leaves our store feeling valued and satisfied.

As a Senior Customer Service Representative, you will be the face of our brand, and your exceptional customer service skills will make all the difference in our customers' shopping experience.


We offer a competitive hourly rate, flexible schedules to meet your availability, tuition reimbursement, and generous employee discounts on purchases made at any Tailored Brands store.

Key Responsibilities:

  • Assist management with register opening and closing procedures and monitor cash handling, performing audits and end-of-shift drawer counts.
  • Incorporate suggestive selling techniques when assisting customers and respond to any customer inquiries and needs.
  • Assist with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitor and maintain floor stock and fitting room areas.
  • Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.

Physical Requirements:

Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our Company:

We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.



  • Jackson, Mississippi, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be the first point of contact for customers calling our stores. Your professionalism and optimism are crucial in creating a positive experience for customers.Key Responsibilities:Provide exceptional customer service through phone calls and in-store...


  • Jackson, Mississippi, United States Virginia Farm Bureau Mutual Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Virginia Farm Bureau Mutual. As a Customer Service Representative, you will be responsible for providing quality customer service to our insureds, agents, and other departments.Key ResponsibilitiesCommunicate and process transactions by phone, email, chat, and...


  • Jackson, Mississippi, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring the smooth operation of our plasma donation center. This includes preparing the autopheresis machine for the pheresis process, monitoring the donor and the pheresis process, and responding to...


  • Jackson, Mississippi, United States David Giesen Full time

    Customer Service Role OverviewAt David Giesen, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet...


  • Jackson, Mississippi, United States Circle K Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of employees to achieve sales and customer satisfaction goals.Key...


  • Jackson, Mississippi, United States Chick-fil-A County Line Rd FSU Full time

    Job OverviewAt Chick-fil-A County Line Rd FSU, we're seeking a skilled Customer Service Representative to join our team. As a Front of House Team Member, you'll be the face of our establishment, providing a welcoming environment for guests and ensuring a remarkable experience.Key Responsibilities:Provide exceptional customer service and ensure a positive...


  • Jackson, Mississippi, United States RHODES CONVENIENCE STORES INC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rhodes Convenience Stores Inc. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and supporting sales growth through effective merchandising...


  • Jackson, Mississippi, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial GroupAre you ready to take your career to the next level? Do you want to build a business that generates system-driven income and allows you to grow into your full potential?We are seeking ambitious individuals to join our team at Symmetry Financial Group, a partner of the Uyemura Agency. As a Customer Service...


  • Jackson, Mississippi, United States Massage Envy Full time

    Overview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative at Massage Envy Maywood. As a key member of our team, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide...


  • Jackson, Mississippi, United States Ewing Outdoor Supply Full time

    Job Title: Customer Service Professional/DriverEwing Outdoor Supply is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional/Driver. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive customer...


  • Jackson, Mississippi, United States The Sherwin-Williams Company Full time

    Job Summary:The Sherwin-Williams Company is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our retail store, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet customer needs.Key Responsibilities:Provide outstanding customer service,...


  • Jackson, Mississippi, United States The UPS Store Full time

    The UPS Store is seeking a highly skilled and customer-focused individual to join our team as a Center Associate. In this role, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.As a Center Associate, you will...


  • Jackson, Mississippi, United States John Lucas - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients.Key ResponsibilitiesEstablish and maintain strong customer relationships...


  • Jackson, Mississippi, United States Pilot Company Full time

    We're seeking a Service Ambassador to join our team at Pilot Company. As a Service Ambassador, you'll play a key role in creating a welcoming atmosphere for our guests, ensuring their needs are met, and providing exceptional customer service.Key responsibilities include:Providing assistance to truck drivers with small mechanical fixes and fuel island...


  • Jackson, Mississippi, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAt Walmart, we're looking for a highly skilled and customer-focused Cashier & Front End Services professional to join our team. As a key member of our store staff, you'll play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service by smiling, greeting, and thanking...


  • Jackson, Mississippi, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service through...


  • Jackson, Mississippi, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include: Greeting guests and interacting with them in a friendly and welcoming manner Taking and delivering orders in a timely and efficient manner...


  • Jackson, Mississippi, United States DriveTime Full time

    Job SummaryDriveTime is seeking a highly motivated and customer-focused Customer Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide outstanding customer service and sales support to customersAssist...


  • Jackson, Mississippi, United States Jackson Hewitt - 2357 Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Tax Service Representative to join our team at Jackson Hewitt - 2357. As a Tax Service Representative, you will be the face of our brand, interacting with clients and providing exceptional customer service.Key ResponsibilitiesGreets clients in a friendly and professional mannerEngages in...


  • Jackson, Mississippi, United States Aaron's Full time

    Customer Account Manager Job DescriptionAt Aaron's, we're looking for a skilled Customer Account Manager to join our team. As a Customer Account Manager, you will be responsible for leading the customer accounts department and driving the success of our stores. Your primary goal will be to achieve company standards for collections and lease renewals.Key...