Customer Service Representative

2 hours ago


Jackson, Mississippi, United States TCL Financial & Tax Services Full time
Job Title: Customer Service Representative

The Customer Service Representative is a vital member of our team, responsible for providing exceptional service to our clients. This role requires a high level of professionalism, courtesy, and attention to detail.

Key Responsibilities:

  • Providing excellent customer service through phone, email, and in-person interactions
  • Managing client relationships and resolving issues in a timely and professional manner
  • Performing administrative tasks, such as data entry and document preparation
  • Assisting with scheduling appointments and managing calendars
  • Collaborating with other team members to achieve common goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office and other software applications

About Us:

TCL Financial & Tax Services is a leading provider of financial and tax services to individuals and businesses. With four locations in Mississippi, we offer a wide range of services to help our clients achieve their financial goals. Our team is dedicated to providing exceptional service and support to our clients, and we are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.



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