Customer Service Representative
3 weeks ago
CSL Plasma is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring the smooth operation of our plasma donation center. This includes preparing the autopheresis machine for the pheresis process, monitoring the donor and the pheresis process, and responding to specific alarms or signals that may occur during the process.
Main Responsibilities
Prepares the autopheresis machine for the pheresis process.
Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
Disconnects the donor when the process is complete.
Requirements
High school diploma or equivalent required.
Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
Must be able to perform basic math calculations.
Working Conditions
Ability to understand, remember and apply oral and/or written instructions.
Ability to understand and follow basic instructions and guidelines.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time.
Reach, bend, kneel and have high level of manual dexterity.
Occasionally be required to lift and carry up to 25 pounds.
Fast paced environment with frequent interruptions.
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Benefits
CSL Plasma offers a competitive compensation package, including paid sick leave and the option to participate in CSL's 401(k) Savings Program.
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