Healthcare Support Specialist

1 week ago

Barrington, Illinois, United States PainPoint Health Full time
Job Overview

Position Summary:

The Healthcare Support Specialist plays a vital role in delivering both clinical and administrative assistance to healthcare professionals, ensuring high-quality health services are provided. This position is essential for achieving optimal patient outcomes through dedicated patient care activities.

Compensation: $19 - $21 per hour

Key Responsibilities:

  • Manage incoming phone calls, schedule patient appointments, facilitate patient check-ins, and gather necessary information to maintain and update patient records.
  • Accurately document patient medical histories, vital signs, test results, and other relevant information while upholding strict confidentiality standards.
  • Prepare examination rooms and medical equipment, ensuring cleanliness and readiness for patient care.
  • Oversee the inventory of medical supplies, ensuring examination rooms are adequately stocked.
  • Assist in the preparation, ordering, and administration of medications under the supervision of healthcare providers.
  • Prepare treatment areas for clinical evaluations and support practitioners during medical procedures.

· Facilitate the safe transfer of patients before and after procedures.

  • Provide compassionate support and assistance to patients and their families.
  • Ensure adherence to all healthcare regulations, including HIPAA and OSHA standards.
  • Complete mandatory training requirements as assigned.
  • Perform additional duties as required.

Required Skills and Qualifications:

· Ability to connect clinical data with patient care effectively.

· Strong communication skills to interact with patients, families, and colleagues, adapting communication styles as necessary for optimal outcomes.

The physical demands of this role include:

· Prolonged periods of standing and walking.

· Effective communication abilities, with or without reasonable accommodations.

· Proficiency in using hands for various tasks and reaching with arms.

· Capability to frequently lift or move up to 10 pounds and occasionally up to 25 pounds.

· Specific vision requirements include close vision, depth perception, and the ability to adjust focus.

Education and Experience Requirements:

· High school diploma or equivalent (GED).

· One to three months of relevant experience and/or training preferred.

· Medical Assistant Certification is advantageous.

This Employer Participates in E-Verify and is an Equal Opportunity Employer.

Equal Opportunity Employment Statement:

We are committed to providing equal employment opportunities without discrimination based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law. Our selection process is based solely on job-related factors.

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