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Healthcare Support Specialist
2 months ago
Position Summary:
The Healthcare Support Specialist plays a crucial role in providing both clinical and administrative assistance to healthcare professionals, ensuring the effective delivery of high-quality medical services. This position is essential in promoting optimal patient outcomes through dedicated patient care activities.
Compensation: $19 - $21 per hour
Key Responsibilities:
- Manage incoming calls, schedule patient appointments, facilitate patient check-ins, and gather necessary information to maintain and update patient records while ensuring all required forms and consents are completed.
- Accurately document patient medical histories, vital signs, test results, and other relevant information for medical records, maintaining strict confidentiality at all times.
- Prepare examination rooms and medical equipment, ensuring cleanliness and readiness for patient use.
- Oversee the inventory of medical supplies, ensuring examination rooms are stocked with the necessary items.
- Assist in the preparation, ordering, and administration of medications for patients under the supervision of healthcare providers.
- Prepare treatment areas for clinical evaluations and support practitioners during medical procedures and patient care activities.
· Aid in the transfer of patients before and after procedures.
- Provide compassionate support and assistance to patients and their families.
- Ensure adherence to all healthcare regulations, including HIPAA and OSHA standards.
- Complete mandatory annual training as assigned.
- Perform additional duties and responsibilities as required.
Required Skills and Qualifications:
· Ability to connect clinical data with patient care effectively.
· Strong communication skills to interact with patients, families, and colleagues, adapting communication style as necessary for optimal outcomes.
The physical demands of this role include:
· Standing and/or walking for extended periods.
· Ability to communicate effectively, with or without reasonable accommodations.
· Proficiency in using both hands for tasks, including reaching and handling objects.
· Capability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
· Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.
Education and Experience Requirements:
· High school diploma or equivalent (GED).
· One to three months of relevant experience and/or training.
· Medical Assistant Certification is preferred.
This employer participates in E-Verify and is an Equal Opportunity Employer.
Equal Opportunity Statement:
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. Our goal is to provide equal opportunities for all qualified applicants, with selection decisions based solely on job-related factors.
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