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Sales Business Executive

2 months ago

Worcester, Massachusetts, United States Full Potential Solutions Full time

About Us

Full Potential Solutions (FPS) is a performance-based outsourcing firm that puts culture and employees first. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. FPS is a rapidly growing, global company.

We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental, and vision benefits; and the opportunity for high-potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results.

Our Core Values:

Integrity - Do what's right for everyone: clients, shareholders, partners, and colleagues. TEAM is more important than self, and create an atmosphere of mutual respect.

Excellence - Deliver exceptional client results, reward and recognize performance, and relentless pursuit of improvement.

Accountability - Act like an owner, take pride in our work, measure results (your own and our clients), be passionate.

Grace - Respect and appreciate differences, care for one another, humility, make work personal.

Our Mission: To create conditions within which people can thrive

At FPS, we put our people first, because your success is our success. Our mission is simple: create a culture in which our employees thrive, because we believe that happy, motivated teams achieve groundbreaking results.

Job Responsibilities:

FPS is looking for Outbound B2B Sales Representatives. This role reports directly to the Team Manager of Operations. The main role of the Sales Business Manager is to acquire new and/or additional accounts for a leading VOIP technology and solutions company. The target market is mostly small-sized businesses in North America across various industries. This is a Business-to-Business sales, so it is a bit more complex than consumer selling and requires a little more depth and sophistication from the sales business manager.

Key Responsibilities:

  • Utilize a consistent contact attempt process to nurture, qualify, and sell prospects generated by marketing campaigns and cold-calling in a production-focused environment.
  • Prospect, educate, and qualify leads to create sales-ready opportunities.
  • Keep abreast of industry and technology trends to ensure you are a trusted resource to prospects and customers.
  • Successfully manage and overcome prospect/customer objections.
  • Follow the established pre-sales process and consistently use prescribed tools to document prospect interactions ensuring efficient lead management.
  • Develop sales strategies while maintaining high productivity levels.
  • Independently source or mine own business leads subject to review and approval process before dialing.
  • Achieve pre-determined sales targets/quota.

Qualifications:

Soft Skills:

  • Very strong language and communication skills (written and verbal) and robust affinity to US culture/business/consumers.
  • High proficiency in communicating across several platforms. Must be able to form connections using their voice or with written messages, with less emphasis placed on face-to-face communication. A pleasant phone voice is an advantage.
  • Must exhibit supreme oral expression and remarkable presentation skills; highly articulate and eloquent.
  • Oral comprehension. Strong analytical and problem-solving skills.
  • Must be highly confident and effective in talking, dealing, presenting, selling, negotiating with various job levels from assistants, managers, to business owners and executives across different industries.
  • Highly confident; can speak through their confidence.
  • Self-motivated, detail-oriented, and highly organized.
  • Superior sales and negotiation skills.
  • Outstanding entrepreneurial skills and business acumen.
  • Highly adaptable to dealing with various customer types; exceedingly conversational and inherently engaging; quick-witted.
  • Must have keen attention to details; superb planning, organizational, and time-management skills.
  • Must have grit or a strong sense of passion and perseverance.
  • Self-motivated, resilient, and enthusiastic; must have a personality and character that can prudently deal with rejection without letting it impact the ability to be successful and exceed own performance results.
  • Incentive and money-driven; gets the extra push and motivation through rewards, career enhancement, and skills improvement opportunities.
  • Ability to multitask; talk & type & not get distracted.
  • Highly independent and proactive; can work with minimal supervision and guidance.

Experience/Education/Age:

  • Working experience in sales primarily B2B outbound sales program of at least one (1) year from any contact center or BPO preferably with account management experience; used ERP tools like SF, Netsuite, etc.
  • Experience with UCAAS and SAAS; VOIP softwares is a plus.
  • At least 2 years in College, any course or Senior High School graduate or its equivalent.
  • Legal age of employment; at least 18 years old.