Customer Success Manager

4 days ago


Vergennes, Vermont, United States Michael Page Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Michael Page. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients in the manufacturing industry.

Key Responsibilities
  • Customer Support: Provide exceptional support to our clients, ensuring their needs are met and exceeded.
  • Contract Management: Collaborate with our sales team to manage contracts, meet production schedules, and resolve any issues that may arise.
  • Relationship Building: Foster strong relationships with our clients, understanding their business needs and providing tailored solutions.
  • Team Collaboration: Work closely with our customer support team to address product line issues, including production, engineering, delivery, sales, and quality.
  • Quote and Pricing: Prepare quotes and pricing for submission to our sales team.
  • Customer Visits: Support and lead customer visits, both on-site and externally, as requested.
Requirements
  • Experience: Proven experience in customer success, contract management, and sales.
  • Skills: Strong communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Education: Degree preferred, but not required.
What We Offer
  • Competitive Salary: A competitive base salary and full benefits package.
  • Opportunities for Growth: A stable company with room for growth and professional development.
  • Collaborative Team: A dynamic and supportive team environment.


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