Customer Service Representative

4 days ago


Vergennes, Vermont, United States The Cary Company Full time

The Cary Company is seeking a highly motivated and customer-focused individual to support our office as a receptionist. This role is perfect for those who thrive on providing exceptional customer service and enjoy day-to-day interactions with new people.

  • We are looking for an individual who exhibits a friendly demeanor toward fellow staff members and customers, and is able to work in a fast-paced environment.

Responsibilities:

  • Answer the phone in a professional and pleasant manner and route calls accordingly
  • Greet guests in a welcoming manner
  • Sort and distribute mail
  • Provide administrative assistance and support
  • Taking on new responsibilities as they are assigned
  • Maintaining visitor security procedures (guest logs, visitor badges, etc.)

Requirements:

  • Positive attitude with a friendly disposition and customer-centric mindset
  • Professional verbal and written communication skills
  • 1-2 years Entry Level Office Experience
  • Ability to follow directions and assignments
  • A passion for delivering excellent service
  • A clear and confident telephone manner
  • Able to work in a fast-paced environment
  • Attention to detail and accuracy
  • Excellent Organizational Skills
  • Bi-Lingual in Spanish a plus

Benefits:

  • Medical, Dental, Vision Insurance
  • Life and Supplemental Insurance
  • 401K Provision
  • Profit Sharing
  • HRA
  • Cafeteria Plan
  • Seasonal company sponsored events
  • Work/Life Balance
  • Childcare Reimbursement Program

About the Company:

  • We are a privately owned company with a strengths-based approach, working to leverage what the employee likes to do and is good at doing.
  • We have a beautiful newly renovated corporate office/warehouse and distribute rigid packaging products and industrial filtration.
  • We pride ourselves on our fun, upbeat culture, providing a comfortable work/life balance and a supportive team environment.

We work to build autonomy, connectedness and confidence in your role, with regular one-to-one meetings and opportunities to join various committees.

People that are successful in our culture/company have the following characteristics:

  • Positive/optimistic
  • Open Minded, but still look for ways to make our systems better
  • Curious/Inquisitive
  • Customer-Focused (ease of doing business for our customers)
  • Supportive of Co-workers


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