Front Office Operations Manager

3 weeks ago


Santa Monica, California, United States Viceroy Hotel Group Full time
About the Job

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining, and personalized service. We are currently seeking a Night Auditor to join our team in [location].

This is a full-time position that requires a high level of attention to detail and excellent communication skills. The successful candidate will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Key Responsibilities:

  • Complete daily audits to verify room inventory and ensure accurate financial reporting
  • Process guest departures and resolve any issues that may arise
  • Reconcile and balance all front desk transactions
  • Prepare and submit reports to management on a daily basis
  • Provide assistance with guest inquiries and requests in a friendly and professional manner

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • 1-2 years of experience in a similar role, preferably in the hospitality industry
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team

Estimated Salary:$58,000 per year.



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