Front Office Shift Manager
4 days ago
Estimated Salary: $50,000 - $65,000 per year.
A Front Office Shift Manager with Azul Hospitality is responsible for overseeing the front office operations during night-time hours. This includes managing staff, handling guest inquiries, and maintaining a high level of customer satisfaction.
The ideal candidate will have excellent leadership skills, be able to multitask, and have a strong attention to detail. They will also be able to work effectively in a fast-paced environment and maintain confidentiality when dealing with sensitive information.
Responsibilities:
- Oversee front office operations during night-time hours
- Manage staff and provide guidance on guest service standards
- Handle guest inquiries and resolve issues in a timely manner
- Maintain a high level of customer satisfaction
- Conduct daily audits to ensure accuracy and consistency
Requirements:
- Bachelor's degree in hospitality or related field preferred
- 2-3 years of experience in a hospitality industry preferred
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and ability to maintain confidentiality
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