Front Office Shift Manager

4 days ago


Santa Barbara, California, United States Azul Hospitality Full time
Front Office Shift Manager

Estimated Salary: $50,000 - $65,000 per year.

A Front Office Shift Manager with Azul Hospitality is responsible for overseeing the front office operations during night-time hours. This includes managing staff, handling guest inquiries, and maintaining a high level of customer satisfaction.

The ideal candidate will have excellent leadership skills, be able to multitask, and have a strong attention to detail. They will also be able to work effectively in a fast-paced environment and maintain confidentiality when dealing with sensitive information.

Responsibilities:

  • Oversee front office operations during night-time hours
  • Manage staff and provide guidance on guest service standards
  • Handle guest inquiries and resolve issues in a timely manner
  • Maintain a high level of customer satisfaction
  • Conduct daily audits to ensure accuracy and consistency

Requirements:

  • Bachelor's degree in hospitality or related field preferred
  • 2-3 years of experience in a hospitality industry preferred
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and ability to maintain confidentiality


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