Hotel Front Office Supervisor

2 days ago


Santa Monica, California, United States Sage Hospitality Full time
Job Description

The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front office, ensuring that all guests receive exceptional service and that the front desk area is maintained in a clean and organized state.

Key Responsibilities
  • Supervise Front Desk Staff: Supervise the front desk staff to ensure they are providing excellent customer service and maintaining a clean and organized workspace.
  • Respond to Customer Inquiries: Respond to customer inquiries in a professional and courteous manner, providing accurate and timely information and services.
  • Manage Cash Handling: Manage cash handling duties including operating a point-of-sale system, processing transactions, and reconciling discrepancies.
  • Train and Develop Team Members: Train and develop the skills of the front desk staff to ensure they are equipped to handle any situation that may arise.

Estimated Salary: $50,000 - $60,000 per year based on location and experience.



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