Hair Color Bar Client Service Specialist

2 days ago


San Francisco, California, United States Madison Reed Hair Color Bar Full time
Job Overview

At Madison Reed Hair Color Bar, we are seeking a highly skilled Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from arrival to departure.

Key Responsibilities:

  • Provide outstanding customer service, addressing guest inquiries and concerns in a timely and professional manner.
  • Act as a liaison between guests and the Hair Color Bar team, ensuring smooth communication and efficient service delivery.
  • Recommend products and services to guests, providing personalized solutions to meet their needs.
  • Contribute to achieving monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
  • Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, inventory, and company asset security.

Requirements:

  • Entry-level experience in customer service or retail sales, with a preference for salon or beauty industry experience.
  • Effective communication, strong problem-solving, and people skills, with the ability to work in a fast-paced retail or salon environment.
  • Comfortable operating point-of-sale systems.

What We Offer:

At Madison Reed Hair Color Bar, we offer a competitive starting hourly rate, commissions, and tips. We are an equal opportunity employer and strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day.



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