Client Service Specialist

3 days ago


San Dimas, California, United States ADP Full time
About the Role

We are seeking a highly skilled and motivated Client Service Specialist to join our team at ADP. As a Client Service Specialist, you will be the primary point of contact for our clients, providing exceptional support and guidance to help them achieve their goals.

Key Responsibilities
  • Provide timely and effective support to clients through various communication channels, including phone, email, and chat.
  • Act as a trusted advisor, using your expertise to resolve client issues and provide solutions.
  • Build strong relationships with clients, understanding their needs and preferences to deliver personalized support.
  • Stay up-to-date with ADP's products and services, leveraging your knowledge to educate clients and provide recommendations.
  • Collaborate with internal teams to resolve complex issues and improve client satisfaction.
Requirements
  • High school diploma or equivalent required; college degree preferred.
  • At least two years of previous professional work experience in a customer-facing role.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Knowledge of ADP's products and services, or willingness to learn.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer

As a Client Service Specialist at ADP, you will have the opportunity to work with a global leader in human resources technology, offering a range of benefits and perks, including:

  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Access to cutting-edge technology and training programs.
About ADP

ADP is a global leader in human resources technology, offering a range of innovative solutions to help businesses succeed. We are committed to creating a diverse and inclusive workplace, where our employees can thrive and grow. If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.



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